- Phone: 972-707-7581
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Customer Testimonials
Good customer service !!
Have only been cycling for about 6 months, so my knowledge is limited. The staff in service and sales at Preston Hollow were incredibly helpful and just super nice! Service I had done on my bike was on time and it was like riding a new bike after the Major Tune Up.
Helpful staff.
Excellent service
Helpful and friendly staff and bikes are priced great which is why I will definitely buy again from this store and recommend it also
Great quality merchandise from trusted brands and great customer service!
I had a good experience in the service department again. I am not a huge fane of surveys that i can’t choose 1-10 about my happiness
Sales people are always friendly and helpful.
Only place I take a bike for service. 100% confidence in everyone, helpful - knowledgeable. It’s great to know they’re there.
Kevin and Ian were very knowledgeable, awesome work guys, thanks for the bike. I’ll see you soon!!
Very helping finding the parts I needed.
Very helpful
Knowledgeable and helpful staff.
Great team. Enjoy visiting the shop. Very friendly staff and great services.
Friendly staff. Good customer service. I ordered a January special tune-up on my bike and it was returned to me in a timely manner and rides much smoother than when I dropped it off. It is super clean, too!
EVERYONE GOES BEYOND WHAT IS REQUIRED TO MAKE SURE YOU ARE TAKEN CARE OF. EVERYONE IS VERY FRIENDLY.
Just a very friendly experience. Great to deal with.
Wish I did not have to schedule my service 2 weeks in advance. Beyond that, pleasure to work with this company.
Very helpful and informative.
Pete Kelly was very helpful and friendly. Very thankful for his excellent customer service. Will definitely be coming back.
Very friendly and quick
Great Customer service!!!
The part I needed was held for me without any hesitation. I had questions about the accessory and received solid answers regarding the use with my bike rack. He even offered to help with the installation even though I had purchased the rack elsewhere. Customer service like this lowers the threshold of entry for anyone that may feel intimidated about visiting a shop like this. Great service!
Friendly prompt service
The service is amazing since it’s provided by very friendly and knowledgeable employees
The service tech, Ian, was great. Took care of my flat and gave my front tire some love too.
Excellent service, A++
Awesome team at Bike Mart - Lovers. They take the time to answer your questions in a timely manner. Solid 10 across the board and is highly recommended. Mark my sales guy is awesome and a true professional.
THE BEST IN ALL DALLAS!
Very professional staff and always super friendly

All was great