Customer Testimonials

Bike Mart @ Preston Hollow is a "real" bike shop. Well stocked with all kinds of bikes, accessories, and apparel. The service is excellent and the technicians are very knowledgeable.

Efficient

Great service, great products (so far), decent selection of bikes and accessories

Pete was so friendly and made me feel welcome even though I'm a total beginner.

Bikemart did a great job with my bike. They were able to help me troubleshoot some things and tuned up my bike. I would highly recommend their services.

Everyone is helpful and very knowledgeable Super helpful

professional, fast knowledgeable

Thanks for figuring out how to release my shoe buckle. I tried for a week and you got it done in a couple of minutes.

Excellent work by Joe on my bike. Great service and easy to bring in.

Professional and caring service team.

Can’t remember the gentleman’s name that helped but he was great!!

Great service...

I came in with a small problem and your team treated it like a big problem. Went above and beyond. thanks

Never bought a bike from you, but I maintain our existing ones with your parts and accessories.

Good people and good location

The employees Erick Jackson and Hanna!!

Pete and JP were extremely prompt and helpful and made my purchase and setup a great experience. Thank you!!

Love there amazing service and staff!

The staff is great and super kind and helpful. The equipment and apparel is top of the line. Bike Mart is ready to help and outfit you with the best fear for your biking or tri needs.

Bike Mart is always professional and courteous. They offer a wide selection of products to consider.

Yall have amazing customer service. So friendly and quick and amazing!

Mark was awesome. He allowed me to ride as many bikes as I needed to and talked through any issues that I had. I even bought a bike that day but after riding it home it didn’t fit the needs I thought I had. So I took it back the next day, and got the one I truly wanted. Mark didn’t hassle me about bringing it back nor did he never complain about the extra work that took. I couldn’t be happier.

Excellent service. Knowledgeable and insightful. Great work.

Ian was great. didn't oversell me. bike was done the same day!!

Great selection and knowledgeable sales professionals

JP was great, he took all the necessary time to help guiding me through all possible choices.
Really enjoyed my time at Preston Hollow store.
Feels like any store should be, warm welcome, great advice, no strong sales push.
I finally didn’t purchase my bike there because Canyon was way cheaper within the similar specs bracket, but I came back to buy my bike computer and pedals, regardless of pricing online, because you guys deserved it.

I like that you are located in my neighborhood

Expert advice, knowledgeable service

Service is always fast and friendly and priced at a good value.

Pete was great!