Customer Testimonials

Friendly and easy

JP was excellent helping us to walk through our son’s first bike purchase. We also loved that everything he needed was there in the store that we were able to purchase. Excellent service!

Every single technician is amazing. Super nice. Fun to chat with and is always ridiculously helpful. Bike Mart Rocks!

Great selection and friendly helpful staff.

Super helpful

Service tech was very helpful

All around super helpful and nice employees. Every experience I’ve had with Bikemart is great.

The guy that helped me was super knowledgeable…he knew VERY helpful features on my speedometer/odometer/light that I knew absolutely nothing about….

Came in for a tailight and found several in stock--and on sale. Elias was very helpful in my making a decision.

Good service

Love the way they help to find the right bike you need

Professional/ friendly - and quick

Friendly and knowledgeable staff. And it's location is closer to my home than the other locations.

Quick repair, and the price was lower than I expected.

Great guys, great service!

Great selection of bikes. Well staffed stores to help with questions. Access to inventory throughout Bike Mart chain. Community outreach.

We were asked if we needed help immediately and were shown to the areas where the items we neeed were. The one question we had in deciding between two products was answered well.

Convenient location. Great store personnel. Service is prompt and efficient. Good inventory selection.

I was in a rush as i had a race over the weekend. They were able to source a part and turn around the same day!!!

Nice location and helpful staff. Will return!

I have purchased both my bikes, and always had them serviced, at the Bike Mart in Richardson the new store on Lovers lane. Sales staff are helpful and knowledgeable. The repair service is spectacular. Every effort is made to keep your bike in top shape, and the cost is very reasonable. I would not take my bike anywhere else.

Good service

Good selection and great service.

Great selection; knowledgeable and friendly staff

Shame was great! The bike was fixed ahead of schedule, and we had great communication throughout the process. Will come here again

Mark was super knowledgeable and helped me pick out a great bike for my needs, Kevin (I think that was his name, shorter man with glasses) did a great job helping me pick out the starting bells and whistles, and the service team was super fast in putting everything together so I could take it home ready to ride. I’m looking forward to the maintenance class I signed up for.

The service department is great. Very polite and fixed the issue with my bike in a very short amount of time.

Great service; high quality goods

Comprehensive service and excellent customer service. I was talking to the manager like we were friends.

Helpful staff!