- Phone: 972-707-7581
- Visit Website
Customer Testimonials
I usually request assistance from Mark who I trust. His knowledge, experience, and patience with my questions is appreciated, as well as his recommendations for which item will best fit my need and budget.
Good customer service without hovering and no pressure.
Very good and reliable service department. Thanks for your support!
I experienced exemplary customer service recently at the BM in Highland Park. Davis quickly understood my service request and had me back on the bike training the very next day. The mechanic did a great job replacing my entire drivetrain and the bike runs line new again. Give those boys a bonus!
Name removed
Friendly knowledgeable service
Great service.
They’re always the best!
All your employees were very kind to me and helpful. They also seem to be fairly knowledgeable.
It’s the people you silly !
Mark was very helpful! Great customer service.
Knowledgeable and friendly!
Very knowledgeable staff
Good service, good communication. After dropping off, wasn't sure how long it would take, and it took a while, but good job.
Mark was incredible, overall amazing experience.
The service in this Lovers lane location was outstanding. The gentleman working came over and asked if I needed some help. I asked for a small part that's not purchased every day. He did not have it but went into the back service area and found what I needed and gave it to me. I then had questions about a tire pump...they've evolved quick a bit ... and he again found exactly what I needed, so I purchased it. In all, a great experience
Depth of choice
Prompt.
Personable.
All good
Very knowledgeable, friendly and professional people.
Mark and Shane were great! Knowledgeable and honest, they helped me with a rental for my friend and answered questions about my own ride. I recommend both them and the store!
Personnel able to help with new tires and tubes and very helpful.
Great experience buying a little bike for my granddaughter. Very nice people!
Great service as usual. Thanks!
I like the excellent bike repairs. I appreciate the staff's expertise, which is very high.
Great customer service!
Always top notch and always taking care of the customer!
Great service for bike repair / maintenance. New tubeless tires were mounted & the team checked on pricing before committing to the work.
The people there are always very helpful and knowledgeable
Fast Friendly knowledgeable service
The employees don’t talk down to me or make me feel stupid when I don’t know all the bike lingo. This is a big deal. I will continue returning here because they make me comfortable.