Customer Testimonials
Great quality, nice people
Knowledgeable, friendly staff. Demonstrate that they appreciate the customer.
Very well informed about the trails and understood very well our capabilities to put me on the right track
great helpful staff
The Saugus Trek Store has great customer service. I purchased my bike there in 2022 and they've had great service every time I've come in.
Good selection and friendly and helpful staff.
Extremely quick service for me to get a new tube and tire
top flight& knowledgeable service tech’s friendly sale’s staff,
Fast quick bike maintenance services. Professional and courteous. Staffs are friendly and greet you with respect and care for your bike. Most of all, they have the technical backgrounds to provide straight up service need and on-time completion. Keep up the great work, Team Trek Lake Oswego! Thank you!
The staff (especially Wendy and John) were super friendly, welcoming, patient, and knowledgeable. We had fun and they made it easy to ride, select, and purchase an e-bike I'm really happy with.
Good service and personnel
Great service!
Always top quality. But the service is exceptional, an Tige makes is so easy to work with and brought my bike back to "like new"
Staff is awesome, bikes are great and high end, perfect for your customers in the area.
Friendly service
Very knowledgeable, prompt service, high quality work
You are greeted when you come into the store and helped quickly. Expert advise! Good selection of bikes and accessories.
Friendly, knowledgeable staff.
Awesome staff, great service, and rock'in bikes!!!
Great bikes plus any issues with my bike have been taken care of. Thanks for getting my bike back sooner than you said as I'm enjoying it at the beach this week.
The Folsom Trek Team really took special care in getting me back on the road on a new bike after an almost life ending accident of being hit by a car. They took special care with my needs, were patient and beyond helpful. Thank you for the support and getting me back on gravel!
A local bike shop is defined by the service, and Trek Bicycle Napa has always served me consistently well. I appreciate their assistance in order products, having it delivered to the store, and promptly notifying me of its arrival. Technical work is always excellent, and they take time to explain any findings.
Amazing service, friendly knowledgeable above and beyond very happy with my purchase. Dennis is amazing. He does it all.
Friendly and knowledgeable
Great customer service!
Trevot helped us choose the right bike and then when it came in, helped move componets to fit perfectly.
The staff at Kennewick Trek is great and very helpful.
Dennis and his team at this store are always super friendly, welcoming and offer actual -great- advice on bikes. I have sent a couple friends to this shop cause they are so good.
Quality, name brand products and excellent service. The price is quoted before any work is done. Maintenance is done on a timely manner.
Very helpful service department, made my 6 year old daughter very happy by creatively fixing her bike.