Client Testimonials
Very professional and on time.
The quickness of the cleaning.
Doug was very willing to answer my questions about the carpet cleaning service. He also took the time to answer my questions about additional services including estimates. We talked about a particularly tough traffic pattern area, which after a couple of days looks greatly improved. I liked the results of the carpet cleaning and the fresh feel of the carpet.
I would definitely recommend Doug and your company to my friends and family.
Excellent
The job was very well done. Was very pleased with the whole experience>
They were quick and did a good job. They were very courteous.
It was quick. Did a great job. And was very friendly.
Courteous and informative staff. Did a great job getting out grease and pet stains from a 15 year old carpet!
Timely, efficient.
Renewed looking carpets, courteous service person, prompt service
no chemicals. The 2 service technicians who came were very friendly and knowledgeable and professional.
I was very pleased with your carpet cleaning service. The carpet cleaners were professional and did an excellent job. I am glad you offered this opportunity to give you feedback since I did not want to respond to the other request. I am more comfortable responding this way.
Was pleased with the results & the professional staff.
The technician was very nice and did a thorough job of cleaning our carpets.
The carpets look great!! They cleaned them fast and the dry time was very short!
The quality of the work was far better than others that I have used. My carpet dried quickly and is cleaner looking than some that I have experienced.
They had what I needed,fast friendly service by the technician and a job well done Rez!
The way nit cleans and brings old carpets back to life.
My nine year old carpet looked great when the guys were done. They were on time a d did great job
We like the fact that you don't use chemicals that could harm our children or pets and that we won't have a residue left in the carpets when you were finished. Your service tech's we're very friendly and professional.
No chemicals or carpet stiffness
The technicians who came to our home were very friendly and professional! They worked quickly and carefully and we were very pleased with the end results.
Excellent appointment arrangement, follow up reminder and on time service by a technician that was professional.
I think we got a good cleaning - carpet seemed fluffier.
They work! And the 30 day come back if spots start reappearing.. The service was excellent and the technician well versed about the product and procedures.
it looks like new carpet except where we have wear patterns going into the bathroom and bedroom but that can't be helped. My sister and husband came later that day and she said she thought the pad even seemed to have new life. We're very pleased with the way it looks and it dried quickly, no after odor at all.
Technician's were really nice and made us feel comfortable and we plan on using Zerorez again.
Zerorez extends a reminder call a few days before your appointment to give an estimate on their arrival (Mon 12-3pm). Then the day of your appointment, give you another 15 min notice (called 11:45pm) so you do not have to wait all day by the door. VERY professional, extremely approachable, and explained their unique process in common folk terms! After cleaning carpets, Doug (and Chris) were very flexible and actually stayed longer to clean our GROUT and stairway! It was a quiet, non-invasive, and actually pleasant experience! The house had NO chemical ODOR but rather a fresh orange citrus scent, NOT the kind that MASKS odor! VERY competitive pricing and WELL WORTH the MONEY! If you have ANY PET stains / odors, THIS IS THE ONLY COMPANY / PROCESS that completely eliminates them (and I have tried them all)! A+ in all areas! Thanks for a delightful experience!
First time client. Liked the clinician - he explained the possibility about a dog urine stain coming back, if it went through the pad onto the wood flooring underneath. He did apply stain and bacteria materials. We'll see what happens. Anyway, it dried within 4 hours and looks, smells and feels clean - no lingering residue.
Our carpet looked very clean after it was cleaned by Zerorez. Travis was very professional, knew what he was doing, and friendly.
Doug was the service person that came out he was wonderful. He explained things very well and was very professional. I would definitely have Doug return to my home.