Client Testimonials
I was shocked how quickly I was able to schedule the cleaning. Chris was very knowledgable and friendly! The carpet looks and smells great!
Jared did a great job and was a great rep for your company!
the effort and focus of your techs
Your man, Pete, worked so hard at every spot
Clean, neat, courteous, thorough
Customer service in arranging the appointment was friendly and efficient. They were careful to confirm and clarify the time and place of the appointment. Jared called ahead, was on time, very professional and personable, and the carpets where he cleaned look great.
The service person was efficient and careful. She did a super job.
I really liked your representative. I can't remember his name, but he was very personable and professional. He really worked hard to address the problem areas like the high traffic and pet stain areas. He was a great ambassador for your company. He explained the services needed without being high pressure. Basically his score was a 10. The only reason the above score was a nine was your price. It's on the high side, but the service was good.
Professional job and carpet feels great.
Careful to clean up when finished cleaning ducts. Can"t really tell any difference following duct cleaning. Polite. Arrived as scheduled.
the technician was terrific
The tech was very professional, courteous, and efficient.
Professional and friendly technician who was very knowledgeable. The service met and exceeded my expectations.
You don't use chemicals. Our pets have a special affinity to freshly cleaned carpets after Zerorez has been here.
Your staff are always on time, courteous, easy to have a conversation with.
Your billing rates are fair.
I noticed that my "old" carpet looked good again and I liked the fact that it was walkable immediately.
Showed up on time, sent a polite professional to do the job. Offered a 30 day guarantee to come back if customer not satisfied. My carpets look great!
The technician was very thorough and efficient
The tech was very courteous and prompt.
It removed the skunk smell. The service tech was great.
Our experience was awesome! We can't tell you how happy we are with your service. We have a dog and a cat and they have had their share of accidents and recently they both were sick within the same week. Our carpet was full of stains and now it was like they never existed! We were also nervous about if there were going to be pet smells that surfaced after the cleaning. Absolutely no smells surfaced. Our technician was wondeful. He was very professional and efficient. We will definitely be calling again. Thank you! Thank you! Thank you!
Fast,thorough & effective
Smells great and does a beautiful job!!
No chemicals involved. Courtesy from the people doing the work. Good explanation of what they're doing.
Clean, no chemicals.
He answered all my questions and made sure he understood the areas that were being addressed. He was also able to answer my questions about other services that Zerorez offers.
He was friendly and polite and finished in a relatively short time.
thanks!
Pete came to our house and was so polite. He quickly explained to me what he could do to treat the coffee stains and tracked in grease in my carpet. Our bedroom carpet is 11 years old and has never been this clean by any other carpet cleaner. Also I am very allergic to the chemicals they use and had to leave the house for most of the day when they cleaned our carpets. I have already recommended him to two of my friends that were not satisfied with their current carpet cleaner.
Aside from the great clean carpets and no crunchy soap residue, the customer service skill my technician was superb. She was personable, energetic, engaging and kind. The fact that I am disaabledd did not affect her treatment of me. So often I encounter people who treat me differently because I am disabled, she did not. I deeply appreciate that.
Did a nice job of cleaning and the carpet looked great after.
Prompt appointment. Thorough
Both times we've had Zereez clean our carpet, we've been extremely pleased with the technicians. Pete was very professional, prompt, thorough and friendly. We will tell everyone we know to call Zerorez.