Client Testimonials
The customer service and the GREAT results.
No sticky residue. The gentleman that came out to our house did a very thorough job and explained everything. Noticed some rather odd brown spots as carpet started to dry, but they have since disappeared. A little pricey, but you get what you pay for. Highly recommend.
They were very professional called about 40 minutes before they were to be there and did a great job
The technician, Chris, was professional, thoroughly explained the process and costs involved, and the cleaning itself was great.
Braxton was very knowledgeable on the zerorez products and completed the service in a short period of time. I made a last minute request to see if I could have my service window moved to an earlier time, due to a family situation, and Braxton was able to come a few hours before my original appt and completed the service. My carpet was much cleaner and in better shape after the service was completed.
Hassle free and great service.
The representatives sent were courteous and respectful.
tech demostrated expertise in the work and very professional. Explained and answered all questions.
My large, braided area rug was very dirty from years of lying under the kitchen table. I had spot-cleaned it somewhat, but it was time to have the whole rug cleaned. The technician did an excellent job; it looked like it did when it was brand new. I could actually see the colors in it again! I was very satisfied with their work.
Friendly people, on time, do a really great job. Very impressed on how my carpet looked after the cleaning.
Braxton did a great job on our carpet this past weekend. I would recommend however that you bring out two employees at once. Other companies I've used in the past have always rotated two people to work a job. It makes me feel that employees are given a bit of a break by rotating rooms - which then allows them to do the best job possible and put all their muscle into it for a better final result. Of course employees are going to get tired if they are the only ones working a job - especially by the end of the day. Braxton truly did an outstanding job and was SO pleasant - I highly recommend his work, but I did feel sorry for him being the only worker with a long day ahead of him. Cleaning carpets in hard work if you're putting your all into it - which is what I expect. I would only consider using you again if this policy is changed. On another positive note (besides Braxton being great, it smelled wonderful in the house after Braxton finished the job.) Very happy with his work and the service - just please begin using two employees.
Stains came out Service gentleman very professional and personable
Carpet feels and looks really clean
Our service technician was excellent. Very personable and professional.
Fast friendly non pushy
Your associate was nice and helpful.
Great quality for a reasonable price
Our service representative did a great job. We have one area in our living room we would like to have him come and work on again.
They were on time, communicated professionally and did a great job.
It was efficient and the results were better than we expected with the age of our carpet. The carpet had a citrus aroma which was very pleasing. Our technician was friendly and very professional.
Kind, friendly technician and the carpet cleaning was efficient and thorough. Old carpets looked practically new after they were done being cleaned by Zerorez.
Great service, good technician, and promised the advertise price
Appears to have worked as advertised.
Employees are always so polite and helpful
On time, efficient and knowledgeable.
Easy to schedule appointments on line. Urine stains from pets removed, but a little costly for this service.
Left my home smelling fresh and clean, and the carpet looked great!
Technician was great!
Fast and reliable
This is the second time in the past 18-24 months your company has visited our home. We enjoy knowing that the carpets are clean and fresh without the use of soaps or detergents.
Your service from start to finish is very professional and accommodating from scheduling with Cariah to completion with Shauna.
Cariah cheerfully adjusted our scheduled cleaning when there was a change in our plans.
Our technician Shauna was terrific, listening to our concerns and answering questions, taking pride in her work, obviously a hard worker and interested in doing a very good job.
Thank you Zerorez!