Client Testimonials
When the technician from Zerorez came to clean my carpet, he said if I wasn't completely happy with the job he did, Zerorez would be very glad to come back within 30 days and do what was necessary to make me happy. I used that promise and called Zerorez back a 2nd time. This time, before they returned, I used a pre-spotter and brush to go over the places that still needed attention (there were quite a few of them). A different technician came and he worked very hard for nearly two hours. There was no charge for this. When he left, my 16-yr-old firzea (spelling?) carpet looked amazingly wonderful and feels soft. It doesn't look quite new, but one wouldn't expect a 16-yr-old carpet to look brand new. I am very happy with the job the 2nd man did and will have them back again. I recommend them to you!
Easy to make appointments online. Great communication. Tyler did a fantastic job–he was both professional and personable, explained the entire process, and conscientious of his work. It took about 8-9 hours for the dampness to somewhat dry out. By next morning, the carpets were completely dry. My carpets look nice and clean and feel softer.
Excellent. I’m always happy with the outcome of the service’s rendered.
I especially liked your ZeroRez employee and the professional job he did! He was very conscientious and polite!
The carpet looked great and was done in a timely manner.
Great employee!
Your employee and service was top notch!
Everyone is always very friendly and professional.
Easy to set up an appointment. Appreciate the Tech calling me when he's about 15 minutes away. Each Tech is always polite, friendly and professional. Asks if I have any questions and explains the service if need be. Always wears surgical booties when coming in my home. Also appreciate your cleaning process so my carpets are especially clean, not smelly or crunchy after cleaning and that they're not soaked and don't stay wet for hours. Always very pleased with the carpets when done.
Quick and efficient. The cleaner was very nice and informational.
Thorough and fast.
The tech was great. On time and he did a terrific job. I would use you again!
Lucas did a terrific job not only cleaning the carpet for offering other services that I may be interested in. The high traffic and pet areas were dealt with accordingly. Thank you!
The person who came and did my pet mess was awesome!
Very professional the results are easy to see.
Everything! From Scott, service agent’s knowledge to his very kind demeanor to all the great products you have that keep my carpets looking brand new! I love you, Zerorez!
Great service and great work thank you.
I appreciate the quality of your work. My carpets look great.
Very happy with my cleaned carpets!!
I like the guarantee and the kind service guy!
Always a very consistent job well done. People are always very friendly and professional. Will continue to use for years to come.
showed up on time, did a good job, and was very helpful on instructions of staying off carpet, moving furniture back, etc.
excellent service and quality
Always get a courtesy call about 1/2 hour before to let you know they are on their way. The carpet is soft and cleaned very well.
Pete was very personable and through in his work. he explained what he was doing and open to me watching him clean out our dryer vent. I will recommend Zerorex to others and especially Pete. I already told my son about him for his home!
From making the appointment to getting the cleaning completed, everyone I talked to or worked with was polite, professional and gave me the advice I needed. The carpet stain was removed and I am pleased with how quickly I could get the service done.
No residue- very courteous and informative
Zerorez did such a great job on our 18 year old carpets. Made them look new again. Though our young girls gave Lucas our technician many challenging stains he handled them all.
Thank you Lucus!!! Thank you Zerorez!!!
I am very happy with the service we received. Our carpets look great and the customer service was top notch. We will be using zerorez for our carpet cleaning needs going forward.
I was extremely Happy with service and Tylor!! Very professional and polite!! Thank YOU!!