Customer Testimonials
keeps my water hot. the staff that i talk to over the phone very friendly. as well as the drivers.
Customer service very helpful
Price and reliability
Good prices and friendly service people
The transition to Superior Propane has been pretty smooth. I like the new web page and account interface. My call to the office in Oak Ridge last week was handled quickly and efficiently. I like that the pre-buy plans are now a one-year contract.
Your delivery guy is a great driver!!
Your delivery guy was great
we like thatwhen you make an appointment for a repair or service you call before the work or serviceis schedule to remind us the day before.
Timely, professional and on time
Very dependable and friendly people.
Totally reliable, no hassles
Friendly customer service, easy to order and fast delivery
Good service
Everything you do.
Fast
The service technicians are excellent
This propane delivery was pleasant. In the past the delivery guy was always cranky and wanted to move our propane tanks.
Friendly delivery. Clean tanks
Great customer service follow up !!
High quality, good service
Gerry Ryan was great and was able to address an issue that was outstanding for sometime. Gerry took the time to look into it for me and went above and beyond my expectations. Thank you again Gerry for your assistance. Superior should hire more professional people like you in the future.
I like the fact that you are on top of everything. I know I never have to worry about running out of propane!!
dependable
Friendly and knowledgeable staff
Service is great
Prices are high. But when I called they matched competitor
Service and politeness
I was unable to access the my superior app. I had to call Eastern Propane only to find out that the app platform had changed and would not be available for a while. I would have appreciated an announcement so I did not have to waste time trying over and over to access the app and even trying to call superior only to be put on prolonged hold. Fortunately Eastern Propane answered. Kindly inform us when the app will be available again
Always there when we need them. Reliable, dependable and professional.
Easy to a schedule and pay

Automatically refills, courtesy when called