Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   July 25, 2021 — Rated 10 out of 10 by B.M. Northstar Bicycle Company
What do you like about our products and services?

We rented an ebike for the day. The process from booking to picking up was easy and we were able to park at the shop and ride the trail to Kimberley and back. All in all a great experience! Thank you!

Report a concern   July 23, 2021 — Rated 10 out of 10 by S.G. Northstar Bicycle Company
What do you like about our products and services?

You have a great selection of ebikes and accessories and very knowledgeable people working there is very appreciative.

Report a concern   July 22, 2021 — Rated 10 out of 10 by J.O. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable staff and good product selection. Great advice from experienced riders!

Report a concern   July 17, 2021 — Rated 10 out of 10 by R.R. Northstar Bicycle Company
What do you like about our products and services?

They listened to what the problem was and worked to fix my bike in a timely manner.

Report a concern   July 16, 2021 — Rated 10 out of 10 by M.N. Northstar Bicycle Company
What do you like about our products and services?

Friendly and efficient

Report a concern   July 16, 2021 — Rated 10 out of 10 by S.P. Northstar Bicycle Company
What do you like about our products and services?

Great staff and wonderful selection of bikes.

Report a concern   July 15, 2021 — Rated 10 out of 10 by B.G. Northstar Bicycle Company
What do you like about our products and services?

I got a tune up on my road bike and it has never run better! Also very knowledgeable staff with advice on upgrades to components etc to make my bike customized to my riding style. 10/10!

Report a concern   July 13, 2021 — Rated 10 out of 10 by C.O. Northstar Bicycle Company
What do you like about our products and services?

Pleased with the results and the price

Report a concern   July 9, 2021 — Rated 10 out of 10 by C.W. Northstar Bicycle Company
What do you like about our products and services?

Extremely friendly and knowledgeable staff.

Report a concern   July 9, 2021 — Rated 10 out of 10 by S.B. Northstar Bicycle Company
What do you like about our products and services?

Nice selection of bikes,staff was very helpful and knowledgeable

Report a concern   July 6, 2021 — Rated 9 out of 10 by S.W. Northstar Bicycle Company
What do you like about our products and services?

You were very helpful in showing me how to ride this new bike service was great. See you again. Name removed

Report a concern   July 4, 2021 — Rated 10 out of 10 by I.M. Northstar Bicycle Company
What do you like about our products and services?

Best bike shop in town.
Glad you guys have a desire to become the local bike shop

Report a concern   July 1, 2021 — Rated 10 out of 10 by R.P. Northstar Bicycle Company
What do you like about our products and services?

Good prices, usually have stock, beat coffee in town.

Report a concern   June 28, 2021 — Rated 10 out of 10 by K.G. Northstar Bicycle Company
What do you like about our products and services?

Excellent service and very knowledgeable!

Report a concern   June 28, 2021 — Rated 10 out of 10 by S.K. Northstar Bicycle Company
What do you like about our products and services?

Everyone was super helpful and friendly! Great place to stock up on gear.

Report a concern   June 27, 2021 — Rated 9 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

Had what I needed in stock. Very friendly staff with no pressure to buy

Report a concern   June 25, 2021 — Rated 10 out of 10 by M.T. Northstar Bicycle Company
What do you like about our products and services?

Really knowledgeable and friendly staff, great selection of parts, bikes and accessories, and incredible espresso bar. Best latte in town. Legit local bike shop vibe.

Report a concern   June 24, 2021 — Rated 10 out of 10 by J.C. Northstar Bicycle Company
What do you like about our products and services?

The ability to rent a bike to determine what is the best bike to fit my needs prior to purchase.

Report a concern   June 24, 2021 — Rated 10 out of 10 by M.S. Northstar Bicycle Company
What do you like about our products and services?

The staff was extremely helpful, knowledgeable, and great to deal with. Highly recommended.

Report a concern   June 22, 2021 — Rated 10 out of 10 by A.D.B. Northstar Bicycle Company
What do you like about our products and services?

Friendly and informative.

Report a concern   June 17, 2021 — Rated 10 out of 10 by K.P. Northstar Bicycle Company
What do you like about our products and services?

Scott was very helpful in my search for an ebike. He knew the product well and was very friendly and patient.
I am happy with my Trek bike!

Report a concern   June 10, 2021 — Rated 9 out of 10 by K.N. Northstar Bicycle Company
What do you like about our products and services?

available appointment
friendly
completed in stated time

Report a concern   June 10, 2021 — Rated 10 out of 10 by M.F. Northstar Bicycle Company
What do you like about our products and services?

Quality products and friendly knowledgeable staff. Great customer service

Report a concern   June 9, 2021 — Rated 9 out of 10 by N.M. Northstar Bicycle Company
What do you like about our products and services?

In these strange times you have stock and good advice

Report a concern   June 3, 2021 — Rated 10 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

Coffee's great worked on my bike right away.

Report a concern   June 3, 2021 — Rated 10 out of 10 by P.P. Northstar Bicycle Company
What do you like about our products and services?

Friendly service with no sales pressure.

Report a concern   May 31, 2021 — Rated 10 out of 10 by D.M.L. Northstar Bicycle Company
What do you like about our products and services?

I like that nobody has tried to tell us what we want! When I was in the market for a fatbike a competitors salesperson made me feel like an idiot who knew nothing about bikes and tried selling me on the idea that a gravel bike that happened to be in stock was really what I wanted! I lucked out with the Big Jon in the L frame, accessories purchased since has been the same non condescending experience! Nobody has tried selling us anything we don’t need. But most importantly, excellent coffee!

Report a concern   May 30, 2021 — Rated 10 out of 10 by J.A. Northstar Bicycle Company
What do you like about our products and services?

The advice over the phone given was invaluable. Thank you so much for your kindness, care, and knowledge.

Report a concern   May 30, 2021 — Rated 10 out of 10 by R.P. Northstar Bicycle Company
What do you like about our products and services?

Great customer service. Staff were knowledgeable excellent to deal with. Also the fact they have decent stock amid the great bike shortage of 2021 speaks to their purchasing teams foresight.

Report a concern   May 24, 2021 — Rated 10 out of 10 by E.J. Northstar Bicycle Company
What do you like about our products and services?

Great knowledgable service and fast fixes.


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