Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   June 27, 2021 — Rated 9 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

Had what I needed in stock. Very friendly staff with no pressure to buy

Report a concern   June 25, 2021 — Rated 10 out of 10 by M.T. Northstar Bicycle Company
What do you like about our products and services?

Really knowledgeable and friendly staff, great selection of parts, bikes and accessories, and incredible espresso bar. Best latte in town. Legit local bike shop vibe.

Report a concern   June 24, 2021 — Rated 10 out of 10 by J.C. Northstar Bicycle Company
What do you like about our products and services?

The ability to rent a bike to determine what is the best bike to fit my needs prior to purchase.

Report a concern   June 24, 2021 — Rated 10 out of 10 by M.S. Northstar Bicycle Company
What do you like about our products and services?

The staff was extremely helpful, knowledgeable, and great to deal with. Highly recommended.

Report a concern   June 22, 2021 — Rated 10 out of 10 by A.D.B. Northstar Bicycle Company
What do you like about our products and services?

Friendly and informative.

Report a concern   June 17, 2021 — Rated 10 out of 10 by K.P. Northstar Bicycle Company
What do you like about our products and services?

Scott was very helpful in my search for an ebike. He knew the product well and was very friendly and patient.
I am happy with my Trek bike!

Report a concern   June 10, 2021 — Rated 9 out of 10 by K.N. Northstar Bicycle Company
What do you like about our products and services?

available appointment
friendly
completed in stated time

Report a concern   June 10, 2021 — Rated 10 out of 10 by M.F. Northstar Bicycle Company
What do you like about our products and services?

Quality products and friendly knowledgeable staff. Great customer service

Report a concern   June 9, 2021 — Rated 9 out of 10 by N.M. Northstar Bicycle Company
What do you like about our products and services?

In these strange times you have stock and good advice

Report a concern   June 3, 2021 — Rated 10 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

Coffee's great worked on my bike right away.

Report a concern   June 3, 2021 — Rated 10 out of 10 by P.P. Northstar Bicycle Company
What do you like about our products and services?

Friendly service with no sales pressure.

Report a concern   May 31, 2021 — Rated 10 out of 10 by D.M.L. Northstar Bicycle Company
What do you like about our products and services?

I like that nobody has tried to tell us what we want! When I was in the market for a fatbike a competitors salesperson made me feel like an idiot who knew nothing about bikes and tried selling me on the idea that a gravel bike that happened to be in stock was really what I wanted! I lucked out with the Big Jon in the L frame, accessories purchased since has been the same non condescending experience! Nobody has tried selling us anything we don’t need. But most importantly, excellent coffee!

Report a concern   May 30, 2021 — Rated 10 out of 10 by J.A. Northstar Bicycle Company
What do you like about our products and services?

The advice over the phone given was invaluable. Thank you so much for your kindness, care, and knowledge.

Report a concern   May 30, 2021 — Rated 10 out of 10 by R.P. Northstar Bicycle Company
What do you like about our products and services?

Great customer service. Staff were knowledgeable excellent to deal with. Also the fact they have decent stock amid the great bike shortage of 2021 speaks to their purchasing teams foresight.

Report a concern   May 24, 2021 — Rated 10 out of 10 by E.J. Northstar Bicycle Company
What do you like about our products and services?

Great knowledgable service and fast fixes.

Report a concern   May 22, 2021 — Rated 10 out of 10 by S.B. Northstar Bicycle Company
What do you like about our products and services?

Friendly

Report a concern   May 17, 2021 — Rated 9 out of 10 by C.N. Northstar Bicycle Company
What do you like about our products and services?

Shop nice and tidy with all the tools In place so you know there not just Fiddling around trying to fix your bike.They had a couple bike accessory products that I didn't find anywhere else not for lack of looking..

Report a concern   May 17, 2021 — Rated 10 out of 10 by M.O. Northstar Bicycle Company
What do you like about our products and services?

Great service! Everyone I interacted with was very helpful and friendly. Our bike is working much better since it was repaired!

Report a concern   May 13, 2021 — Rated 10 out of 10 by T.B. Northstar Bicycle Company
What do you like about our products and services?

Everyone is so helpful, they all know what they are talking about. They shaved the price down on the bike without me asking and gave me a discount on other items.

Report a concern   May 13, 2021 — Rated 10 out of 10 by R.L. Northstar Bicycle Company
What do you like about our products and services?

Great attention from staff and I have a Scott bike so seeing the Scott brand is great

Report a concern   May 11, 2021 — Rated 10 out of 10 by K.M. Northstar Bicycle Company
What do you like about our products and services?

Excellent customer service and knowledge. Appreciated all of the information shared.

Report a concern   May 11, 2021 — Rated 10 out of 10 by D.L. Northstar Bicycle Company
What do you like about our products and services?

Great staff!

Report a concern   May 11, 2021 — Rated 9 out of 10 by J.L. Northstar Bicycle Company
What do you like about our products and services?

Great, friendly and accepting staff. Good job guys.

Report a concern   May 11, 2021 — Rated 10 out of 10 by T.B.C. Northstar Bicycle Company
What do you like about our products and services?

We liked the product, the service , the knowledgeable sales force, the coffee, the decor and the comfort. Brian and First name removed

Report a concern   May 10, 2021 — Rated 10 out of 10 by D.B. Northstar Bicycle Company
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   May 9, 2021 — Rated 10 out of 10 by S.R. Northstar Bicycle Company
What do you like about our products and services?

Super friendly helpful staff, great coffee

Report a concern   May 6, 2021 — Rated 9 out of 10 by K.S. Northstar Bicycle Company
What do you like about our products and services?

Great range of products, both for the smaller and bigger wallet! Keep up with the good work :)

Report a concern   May 4, 2021 — Rated 10 out of 10 by D.B. Northstar Bicycle Company
What do you like about our products and services?

Great customer service!

Report a concern   May 3, 2021 — Rated 10 out of 10 by J.J. Northstar Bicycle Company
What do you like about our products and services?

Top of the line products but the customer service ranks the highest.
A caring and knowledgeable team.
Thank you,
First name removed and Terry Lynn 😎

Report a concern   April 25, 2021 — Rated 10 out of 10 by E.A. Northstar Bicycle Company
What do you like about our products and services?

Very friendly, helpful. Service was a very reasonable cost and completed same day. I appreciate that you took time to clearly explain what was wrong on my bike and how you fixed it. Thanks. We will certainly return. I highly recommend you.


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