- Phone: 778-520-2480
- Visit Website
Customer Testimonials
Will definitely be purchasing from Northstar again in the future ! Their customer service as well as choice and price on products is unbeatable. If youre looking for any gear id rate them 10/10
Friendly informative information
Quick turn around to ship the order.
Easy to navigate website. Product was delivered promptly.
You guys are rad. Cheers for the bike!
Stock availability, free shipping, and fast service!
very personal service staff.
Call back when they say they will
Rapide, efficace et très humain
Quick to get back to you with additional product information. Best price for products selected including US sites.
Good selection of gear & good prices.
I wanted some surplus mounts for my bike light. Cheaper and very happy with service. Would buy again.
In stock, good prices, prompt delivery.
Knowledge and good service, Friendly staff.
Very knowledgeable staff assisting us.
Boy, did I luck out when I discovered Northstar Bicycle. I live in the big city. I approached two local bike shops who carry Park Tools to source a couple of pieces. Both declined to do a special order. When I went online, I found Northstar Bicycle. What a difference. And talk about under promising and over performing. My order (sourced from the warehouse in Toronto) arrived three weeks before anyone expected. And I was able to support a regional British Columbia bike shop at the same time AND avoid defaulting to Amazon. Big thank you to all the folks at Northstar Bicycle Company in Cranbrook. And my best wishes for a Merry Christmas and a happy, healthy and prosperous New Year.
The web site works well and the prices are competitive.
Product selection is also good since there are some products on offer that some other retailers don't sell.
Products arrived as advertised.
The only thing that I would like to see improved is made some more updates when the shipping is delayed or if a long wait for shipping is required. However, saying that, the customer service was quick to reply when I inquired about my order. So for this reason I still give full marks.
Excellent customer service, very friendly and helpful!!
Great style at a good price :-)
Very good service
Fast shipping 🤩
Friendly staff and good service. Highly recommend
Service was excellent. Stock was great
The quality, great selection, customer service is great. We love this awesome store !!!!
Authentique
Excellent knowledge, personal service! Felt welcomed and like a valued customer! Will highly recommend and shop at the store again! Thank you!
Friendly, Knowledgeable, Approachable, Engaging
Super friendly and knowledgeable
Great customer service, fast shipping, quality merchandise.
Good advice.