- Phone: 778-520-2480
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Customer Testimonials
I wanted some surplus mounts for my bike light. Cheaper and very happy with service. Would buy again.
In stock, good prices, prompt delivery.
Knowledge and good service, Friendly staff.
Very knowledgeable staff assisting us.
Boy, did I luck out when I discovered Northstar Bicycle. I live in the big city. I approached two local bike shops who carry Park Tools to source a couple of pieces. Both declined to do a special order. When I went online, I found Northstar Bicycle. What a difference. And talk about under promising and over performing. My order (sourced from the warehouse in Toronto) arrived three weeks before anyone expected. And I was able to support a regional British Columbia bike shop at the same time AND avoid defaulting to Amazon. Big thank you to all the folks at Northstar Bicycle Company in Cranbrook. And my best wishes for a Merry Christmas and a happy, healthy and prosperous New Year.
The web site works well and the prices are competitive.
Product selection is also good since there are some products on offer that some other retailers don't sell.
Products arrived as advertised.
The only thing that I would like to see improved is made some more updates when the shipping is delayed or if a long wait for shipping is required. However, saying that, the customer service was quick to reply when I inquired about my order. So for this reason I still give full marks.
Excellent customer service, very friendly and helpful!!
Great style at a good price :-)
Very good service
Fast shipping 🤩
Friendly staff and good service. Highly recommend
Service was excellent. Stock was great
The quality, great selection, customer service is great. We love this awesome store !!!!
Authentique
Excellent knowledge, personal service! Felt welcomed and like a valued customer! Will highly recommend and shop at the store again! Thank you!
Friendly, Knowledgeable, Approachable, Engaging
Super friendly and knowledgeable
Great customer service, fast shipping, quality merchandise.
Perfect
Fast shipping, sent stickers!!!!! Personal touch. Thanks
great service
I have a Trek electric bike. I love it. Staff is very friendly and knowledgeable.
Prompt response to my order. Received my order today, everything arrived well packaged and as ordered.
I like the variety of products available. As someone who is just getting into mountain biking, I am learning about the different products and services available. I am happy with my bike purchase so far.
Only place I could get findwhat I was looking for in the province and at MSRP, free shipping/candy to boot
Excellent quality bike for a reasonable price.
Service was fairly quick and Jon keep me informed on delivery.
great company!
Got everything I ordered in a timely fashion. Will definitely be back
Good selection of gear & good prices.