- Phone: 778-520-2480
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Customer Testimonials
I had a tight deadline to get gear for an upcoming trip and you quickly shipped my products. Fair pricing and quick service. Thanks!
Very polite & professional on phone when calling into store.
The product came immediately, was as described, properly packaged, fairly priced.
Thanks
friendly and helpful new staff member
We stopped in your store while travelling through Cranbrook due to an online add for a tandem bicycle. We purchased the tandem and your staff was very helpful, assisting us to pack the bicycle into our little hatchback for the trip home. We will definitely visit your store next trip.
Great customer service!
Good selection, and very helpful staff at the Cranbrook location.
Great, price and fast delivery
Very good service. Informed technical advice. Variety of product
Friendly staff, lots in stock
Easy to use website. Good prices. Free shipping over $50
Everything is perfect and good price
Friendly staff and great coffee.
You had in stock what I couldn't find anywhere else in Canada at a good price. Thanks.
Good selection of products I want and need, good sales, service and great salespeople like Scott who get you into the right gear for you
Good pricing, fast service, good communication, order twice now, and very happy
The guys at Northstar were knowledgeable, helpful, and went to great lengths to help me.
Great products for great cost!
Sale prices and quick delivery of items
Price
Reasonable price, arrived in a reasonable time
Have received a couple of mail order items from Northstar now. Both were quickly dispatched and received. Making this shop a trusted retailer in my books. Thanks for the great service. Hope to visit in person some day.
Quick delivery. I have received what I ordered. Very good.
Service is always great and the atmosphere is always very welcoming. Prices are very competitive with great selection.
I purchased a pair of riding pants for my wife's birthday and they did not fit.
They were on sale and they exchanged them with no questions asked. She loves them.
I am very satisfy with the quality service I received when buying an electric bike by internet.
The telephone conversations were helpful and friendly.
Friendly& helpful! As a customer I felt heard and was provided education in a non-judgmental & supportive manner.
thanks
Friendliness!

Lots of inventory, helpful knowledgeable staff, clean shop, and a coffeehouse