Customer Testimonials

Nice atmosphere

Quick delivery and wide variety of product

Knowledgeable, friendly staff

Very friendly and cooperative. Didn't stock what I required but very willing to order. The three previous stores didn't even mention ordering.

Wow! I can't believe you send it express - it was a small purchase and I understand how expensive shipping is. Excellent service.

Easy website
Rapid delivery to revelstoke

The price was competitive, and the customer service was friendly.

Great product. Easy communication . Would order from here again!

I recently purchased a Leatt airflex body protector from Northstar bicycle and had great experience with their website and the sales rep in the store. The best part of my purchase was the fact my product was shipped on the same day I payed for it and was able to track it through Shop app.

Cheers.

It was easy. Thedy was great to deal with
Service wasnt rushed. Servicing the bike was quick! Everyone was friendly! The smell is amazing hahah

Good amount of stock. Dedicated bike shop and people who understand cyclists needs. People who have a passion for bikes vs people who are just there for a pay cheque. I also like that you are involved with the community.

When I talk to other cyclists I always try to put in a good word for you during our converstions

Great service and proceed

Quality products affordable price and fast shipping!

Zachy V is the best mechanic in the world

Northstar has a great variety of mtb products, including Leatt shoes which maybe aren’t that common. Zach at the shop was very helpful, friendly, and knowledgeable about mtb products as well as trails in the local area. Finding a replacement for my riding shoes on an urgent basis on a random Sunday when I’d unexpectedly destroyed my old pair saved my trip! It’s helpful that the shop is open on Sundays. Will definitely drop in to the shop when in the region again.

I like the staff,l. People greet me when I come in and ask what I need. The store feels like an extension of the local biking community

The service is fantastic. I always feel valued and heard.

The level of customer care is amazing. A year after buying my bike they remembered my name, the model of bike I bought and who I ride with around the city.

Best customer service I’ve had in cranbrook and wish more places were this good.

Prices were reasonable and selection good!

Great selection and friendly, helpful staff

The staff is amazing. You can by a bike anywhere but the staff makes it work!
Keep it up.
Cheers
First name removed and Bill,

Great service

Friendly and helpful staff. Great products.

Good prompt service!

Fast shipping and good prices

I had it serviced (tuneup) and was please with the end result. Had it service at other repair shops and had to return the bike because they did not put it back together properly. Their customer service was excellent.

Super friendly, and great quality.

Excellent service; fast, skilled, and honest. I will definitely be back and will recommend to others for sure!

All your products and super friendly knowledgeable staff

Very helpful and friendly staff ready to set up experienced, new or returning riders.