Customer Testimonials

Quick and efficient

Service was excellent and i love love my ORBEA!

I found what I needed, checked out quickly, received what I ordered quick-fast without any issues.

What's not to like?

Excellent service from the moment I entered the store. I was already made aware of how good the products and services of Northstar was which is why I was intent on making sure I did my purchase with you.
I already have been extolling the benefits of Northstar and as the GM of The Baker Hotel I have nothing but confidence in recommending our guests to fulfill their cycling needs with you and to also rent e-bikes with you.
Thank you for the great service.

After failing to find the item I wanted at MEC or a popular consumer website, I did a search that brought up NorthStar Bicycle Company. They had exactly the item I wanted in the price range I hoped for. Definitely recommend and will consider them first for future purchases.

Great help with picking out and ordering my child’s bike

Great service. Reasonable shipping time given the part needed to come from the warehouse.

Thanks!

Helpful and fast

Friendly staff and excellent selection of products

Your customers service is always great. The staff are very friendly and helpful.

Amazing staff that are friendly and very knowledgeable.

-the service
- large inventory

Service is fast and caring selection is good , store is clean and well stocked, staff is right their to help you.

I ordered a bike repair stand and you had the best deal of anywhere I could find online, shipping time was reasonable. Thanks!

Very friendly and helpful staff. The bike I rented was in good shape, and they provided me with what I needed. I felt that it was very good value for what I paid. Thank you!

Very knowledgeable and friendly staff.

Amazing service!!!

Service was good. Good selection of products.

The shop and staff are amazing,

Service is exceptional. I had problems with an e- bike and they went out of their way to procure a solution including lianing me a bike until mine was fixed.

Service is great

Very helpful and knowledgeble staff

Came in and the gentleman that helped me knew what I needed and how to set it all up nice

First time being there the service was excellent and welcoming 😊 found my daughter a new bike and a few shirts and hoodies , will definitely be back , thank you

Wish you guys had coloured bike seats but thanks for the refund! Xx

Time to received my order was a bit long, after a follow up everything was explained so I’m happy with Northstar bicycle.

Thank you - good, quick service, no problems! Will definitely recommend to friends!

Easy on line purchase!

Staff was knowledgeable, helpful, and friendly. We were treated fairly and respectfully and are very happy with both our purchase and the store we purchased from. Thank you!!

Very friendly and knowledgeable staff. Great amount of inventory