Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   April 1, 2023 — Rated 10 out of 10 by B.F. Northstar Bicycle Company
What do you like about our products and services?

I checked on-line; they had a hard-to-find item in stock, and sent it very promptly.

Report a concern   April 1, 2023 — Rated 10 out of 10 by T.B. Northstar Bicycle Company
What do you like about our products and services?

Your staff are very friendly and helpful.

Report a concern   March 31, 2023 — Rated 10 out of 10 by L.S. Northstar Bicycle Company
What do you like about our products and services?

Quality and diversity of the products.

Report a concern   March 30, 2023 — Rated 10 out of 10 by J.M. Northstar Bicycle Company
What do you like about our products and services?

The site was well laid out, easy fast check out.
Communication regarding my order and its status was quick.

Report a concern   March 30, 2023 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Fast reliable part that ship on time. Thanks

Report a concern   March 30, 2023 — Rated 10 out of 10 by D.D.D. Northstar Bicycle Company
What do you like about our products and services?

The prices of your products are very reasonable. Delivery might not be as quick as A**Z*N but enough to be appreciated.

Report a concern   March 29, 2023 — Rated 10 out of 10 by K.M. Northstar Bicycle Company
What do you like about our products and services?

Service was awesome, I had to make some changes to the order and it was dealt with right away

Report a concern   March 29, 2023 — Rated 10 out of 10 by M.F. Northstar Bicycle Company
What do you like about our products and services?

Had what I was looking for (awkwardly sized tubes) at a decent price (including low shipping rates for Canada). Can't ask for more than that, tbh!

Report a concern   March 29, 2023 — Rated 10 out of 10 by D.B. Northstar Bicycle Company
What do you like about our products and services?

Excellent quality

Report a concern   March 28, 2023 — Rated 9 out of 10 by P.S. Northstar Bicycle Company
What do you like about our products and services?

You carry top brand inventory.

Report a concern   March 28, 2023 — Rated 10 out of 10 by T.K. Northstar Bicycle Company
What do you like about our products and services?

Staff was engaging and friendly. The selection was good.

Report a concern   March 28, 2023 — Rated 10 out of 10 by J.E. Northstar Bicycle Company
What do you like about our products and services?

Great service, great products!

Report a concern   March 27, 2023 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Your products…and your awesome customer service…

Report a concern   March 27, 2023 — Rated 10 out of 10 by M.G. Northstar Bicycle Company
What do you like about our products and services?

Staff very accommodating & knowledgeable making sure the bike was right for me, highly recommend

Report a concern   March 27, 2023 — Rated 10 out of 10 by D.G. Northstar Bicycle Company
What do you like about our products and services?

Great selection, awesome customer service

Report a concern   March 27, 2023 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable and friendly staff and they make great coffee!

Report a concern   March 27, 2023 — Rated 10 out of 10 by G.V. Northstar Bicycle Company
What do you like about our products and services?

Tanner was very informative and answered all the questions I had. The store is well stocked with lots of products, accessories, and bikes! All the store members checked in on me to make sure I had what I needed. I would recommend this place!

Report a concern   March 27, 2023 — Rated 10 out of 10 by C.W. Northstar Bicycle Company
What do you like about our products and services?

Great helpful service

Report a concern   March 25, 2023 — Rated 10 out of 10 by C.M. Northstar Bicycle Company
What do you like about our products and services?

Easy and fast shipping!

Report a concern   March 25, 2023 — Rated 9 out of 10 by J.G. Northstar Bicycle Company
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   March 25, 2023 — Rated 10 out of 10 by T.T. Northstar Bicycle Company
What do you like about our products and services?

Staff was very knowledgeable & helpful.

Report a concern   March 25, 2023 — Rated 10 out of 10 by R.M. Northstar Bicycle Company
What do you like about our products and services?

Very helpful staff

Report a concern   March 25, 2023 — Rated 10 out of 10 by S.C. Northstar Bicycle Company
What do you like about our products and services?

A great selection of products and service has always been prompt.

The service I received from Tanner was exceptional. I was trying to decide between 3 gravel bikes (currently a roadie) and he answered all my questions thoroughly and was patient with me with those numerous questions.

I must admit I was initially a bit concerned he may not be able to answer my questions because he is a young man and possibly without enough knowledge. I was wrong!
And anything he was at all unsure about, he asked another staff member.

Tanner is a keeper!

Report a concern   March 25, 2023 — Rated 10 out of 10 by S.T. Northstar Bicycle Company
What do you like about our products and services?

Great product good price and fast shipping! Easy transaction! Thank you

Report a concern   March 24, 2023 — Rated 10 out of 10 by G.M. Northstar Bicycle Company
What do you like about our products and services?

Trusted source for bike parts.

Report a concern   March 24, 2023 — Rated 10 out of 10 by J.H. Northstar Bicycle Company
What do you like about our products and services?

You were the only place where I could get a Cannondale Synapse; a bike I have dreamed of for quite awhile. When I made a couple of phone calls the person I spoke with was courteous and cheerfully answered all my questions.
Considering the distance involved your service was impressively swift. I waited over a year for parts from a company near where I live and finally gave up.
If I need anything else in the future I will certainly check with you guys and I will be telling my fellow bike riders. Thanks again.I can’t comment on the bike until I receive it but the service was stellar.
Name removed

Report a concern   March 24, 2023 — Rated 10 out of 10 by T.T. Northstar Bicycle Company
What do you like about our products and services?

Friendly service, very helpful, informative.

Report a concern   March 24, 2023 — Rated 10 out of 10 by A.E. Northstar Bicycle Company
What do you like about our products and services?

The customer service was great. I was able to get my bike in for service same day (hour) and the servicing was promptly completed and I was back on the trail.

Report a concern   March 24, 2023 — Rated 10 out of 10 by M.M. Northstar Bicycle Company
What do you like about our products and services?

Quick service

Report a concern   March 22, 2023 — Rated 10 out of 10 by P.S. Northstar Bicycle Company
What do you like about our products and services?

Good service


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