Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   July 16, 2023 — Rated 10 out of 10 by D.T. Northstar Bicycle Company
What do you like about our products and services?

I like how knowledgeable Scott is. Enjoy visiting with him everytime I go. Your stores biggest asset!

Report a concern   July 16, 2023 — Rated 9 out of 10 by C.R. Northstar Bicycle Company
What do you like about our products and services?

Customer service was great !
Report a concern   July 16, 2023 — Rated 10 out of 10 by J.C. Northstar Bicycle Company
What do you like about our products and services?

Used FedEx to deliver.

Report a concern   July 16, 2023 — Rated 10 out of 10 by P.N. Northstar Bicycle Company
What do you like about our products and services?

Very good
Report a concern   July 16, 2023 — Rated 10 out of 10 by S.C. Northstar Bicycle Company
What do you like about our products and services?

Products in stock, prices reasonable, shipped promptly at a reasonable rate.
Report a concern   July 15, 2023 — Rated 10 out of 10 by K.E. Northstar Bicycle Company
What do you like about our products and services?

Super great personal staff and attentive to what I was looking for.

Report a concern   July 15, 2023 — Rated 10 out of 10 by J.S. Northstar Bicycle Company
What do you like about our products and services?

Staff are helpful, work to problem-solve, and individualise their service.

Report a concern   July 15, 2023 — Rated 10 out of 10 by E.J. Northstar Bicycle Company
What do you like about our products and services?

Very quick replies, good prices
Report a concern   July 15, 2023 — Rated 10 out of 10 by E.P. Northstar Bicycle Company
What do you like about our products and services?

Great online shopping experience. Appreciate the call following the purchase of a bike and follow up emails.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Z.F. Northstar Bicycle Company
What do you like about our products and services?

Good stock, friendly and helpful staff, easy to use website, and competitive prices
Report a concern   July 13, 2023 — Rated 10 out of 10 by T.B.C. Northstar Bicycle Company
What do you like about our products and services?

The service and the personnel
Report a concern   July 13, 2023 — Rated 10 out of 10 by S.B. Northstar Bicycle Company
What do you like about our products and services?

Service dept was excellant,brought bike in for complimentary checkup,and bike was done ontime
Report a concern   July 13, 2023 — Rated 9 out of 10 by K.M. Northstar Bicycle Company
What do you like about our products and services?

Good service and product availability

Report a concern   July 12, 2023 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Good service
Report a concern   July 11, 2023 — Rated 10 out of 10 by D.S. Northstar Bicycle Company
What do you like about our products and services?

We came in with no idea which bike was right for us and how to go about selecting one. Keely was friendly, knowledgeable and extremely patient. She offered us a "test ride" and made some adjustments to the bikes (new seats, grips) while we went to lunch. Curtis helped fit the Kuat rack to our truck. All in all, a great customer experience.
Report a concern   July 11, 2023 — Rated 10 out of 10 by C.S. Northstar Bicycle Company
What do you like about our products and services?

Friendly service, really appreciated the support and advice when buying my bike.
Report a concern   July 10, 2023 — Rated 10 out of 10 by P.S. Northstar Bicycle Company
What do you like about our products and services?

Easy ordering. Reasonable prices and delivery charges. Friendly and helpful staff
Report a concern   July 10, 2023 — Rated 10 out of 10 by J.B. Northstar Bicycle Company
What do you like about our products and services?

Great prices!
Report a concern   July 9, 2023 — Rated 10 out of 10 by S.T. Northstar Bicycle Company
What do you like about our products and services?

There was a great selection of bikes and accessories and the customer service was amazing! Thank you Scott for explaining everything so well and making my decision easy!
Report a concern   July 9, 2023 — Rated 10 out of 10 by R.P. Northstar Bicycle Company
What do you like about our products and services?

Staff were excellent, welcoming, knowledgeable. Thanks guys.

Report a concern   July 9, 2023 — Rated 10 out of 10 by J.M. Northstar Bicycle Company
What do you like about our products and services?

Always great service!
Report a concern   July 9, 2023 — Rated 10 out of 10 by W.F. Northstar Bicycle Company
What do you like about our products and services?

Staff were friendly with no attitude like you find in so many shops! Part I ordered came quickly.
Report a concern   July 8, 2023 — Rated 10 out of 10 by K.H. Northstar Bicycle Company
What do you like about our products and services?

Keely was very informative and helpful in helping us find the bike that was best suited for me and my wife.
Report a concern   July 8, 2023 — Rated 10 out of 10 by T.D. Northstar Bicycle Company
What do you like about our products and services?

This bike shop seems interested in being helpful, and providing experienced service and advice - at a small scale personal level. They have the right parts, the knowledge and time to help.
Report a concern   July 8, 2023 — Rated 10 out of 10 by R.N. Northstar Bicycle Company
What do you like about our products and services?

Wide range of mountain bike parts & fast delivery.

Report a concern   July 8, 2023 — Rated 10 out of 10 by C.N. Northstar Bicycle Company
What do you like about our products and services?

Quality, fast delivery. No hassle

Report a concern   July 8, 2023 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable staff, friendly, professional, top line products.
Report a concern   July 6, 2023 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Great service

Report a concern   July 5, 2023 — Rated 10 out of 10 by S.T. Northstar Bicycle Company
What do you like about our products and services?

Solve problem easily

Report a concern   July 4, 2023 — Rated 10 out of 10 by A.P. Northstar Bicycle Company
What do you like about our products and services?

I order full face attachment for my bell bike helmet. The attached fits perfectly and it was deliver in a decent amount of time. I will definitely reorder from you guys when I need more stuff.


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