Customer Testimonials
Price and costumer support.
Got lucky, had just what i was looking for... and in a sexy color! Very knowledgeable, explained the basics and answered all the questions I had. See you soon for that checkup.
I bought a Kuat 2-bike platform rack from Jacob. He provided excellent service. He was well informed about the pros and cons of this rack versus others. Once I made the decision to purchase, he had the assembled the rack ready for pick up at the specified time. He helped mount the rack and made sure I understood how everything worked. Thanks. I will be back to the store.
Jacob was very knowledgeable and helpful. Had ideas for different options. Not one size fits all.
Great customer service!
Great techs and customer service
Good products. Friendly knowledgable staff
Always so friendly and knowledgeable and the work gets done fast! Also never have to be worried about doing more than is necessary.
Products are great. The staff at Highland Park Trek is excellent.
I had what I thought was an unusual problem with the bottom bracket shell on my carbon fiber Trek Madone 5.2 from 2010. The bike gets a lot of use and has been an awesome bike. I had a lot of play in the bottom bracket. The original and new bearings would fall out once the cranks where removed. I explained my issue to Master Service Technician Torsten. He knew exactly what I was talking about and had me bring my bike in for the necessary repair. A few days later, I had my bike back and it was riding better than it has in several years. Another bike shop had looked at my bike and recommended that I take it to the Trek Store of Highland Park. To me, that also says a lot about the service and reputation of this store and the staff. The 40 minute drive was well worth it. In addition to Torsten, every person that I talked to on the phone and in person was awesome too. I hope to be buying a new Trek Road Bike soon and I will definitely be shopping at the Trek Store of Highland Park!
Thank You Very Much!
Mark
Very nice selection of bikes. Help was quick and kind, thanks.
Very friendly staff!
Everyone was a pleasure to work with.
Zion Cyclery is a great bike shop.
Great customer service. Very communicative.
Very friendly and attentive service by everyone at the Trek store. They go above and beyond to serve the customer
The team is very kind, friendly and makes sure you are satisfied
Prompt service
Friendly, prompt service!
Excellent, polite and informative service great place!
Corey and Doug were amazing helped us pick out the right bike helmet accessories including our new bike rack I was impressed with their patience and service so happy about all my purchasss
Excellent service and attention
Nico was very knowledgeable and helpful. He got my son fitted for the right size bike and answered all of our questions!
Selection compared to other stores.
Fast and friendly service
Service was done quickly and professionally.
I love the helpfulness of the staff and I love that it’s a small business compared to me corporate larger business. The staff here is wonderful and very helpful
Top quality service
They were very helpful.
Great customer service