Customer Testimonials
Quality
The person that helped me was very knowledgeable patient and kind.
Damian was fantastic! So knowledgeable, asked me lots of questions about my needs/wants in a bike, was very patient and helpful.
Friendly staff
Wry knowledgeable
I like your staff and your products
Quick turn around on bike repair. Friendly staff.
Nice people good service
We have purchased all of our bikes from you for many years.
Most recently the Verve 3 and 20" Precaliber kids bike. I will be bringing in my wife for a new bike this spring.
Always a great selection of quality bikes. The staff is very helpful and knowledgeable about bikes and accessories and your service department does an excellent job.
Knowledgeable staff
Quick work and great recommedations
Good quality and staff is really helpful.
I was in and out in 10 minutes. Knew what I wanted and test rode bike, paid and left.
Trek of Highland Park best thing is its people. Always friendly and take the extra step to get your issue resolved.
mechanics we trust! always helpful and willing to answer our endless questions
Anthony is awesome!
Prompt knowledgeable help. It was my first time visiting your store. I received great help from several individuals and got me exactly what I needed - a new mountain bike for my son. We went for a ride that afternoon and he absolutely loves the bike. I only wish I lived closer!
Brought my bike in for service and the repair tech was very knowledgeable and honest. Did not try to oversell the work needed. Trust is so important and feel good Bout having my bike serviced at this location
It’s all there
They went above and beyond when servicing my speed concept. They were able to set up the proper brakes as well as attempt to uncover my long lost painted over serial number.
I always take my bikes to the Trek HP mechanics because they are very helpful and do good work quickly.
Great honest service and sales. Knowledgeable and friendly staff.
Friendly and great service.
All the personnel are excellent. The techs are always so accomadating.
When bringing in my bike they where very much timely in getting it fixed and back to me. I greatly appreciate that type of service. The staff there was very helpful. Will come back there in the future for anything else that I might need.
Friendly service and knowledgeable
Well stocked facility with knowledgeable employees
You are the best Trek dealer in Lake County
Knowledgeable
Helpful
Thanks
I have been a customer of Highland Park Trek for almost 6 years. I appreciate the quality service, support, and help throughout the years. They have always helped me solve any issue that I might or thought I had and are quick to assist me. Love it! The products I have bought have been fantastic. The advice has been fantastic! The staff is fantastic and willing to assist, teach, help, support etc. I always enjoy walking through the doors to see and speak with these fantastic people, but also to see the awesome products and what I need to get done. Love their weekly ride. Whatever the issue or need I have they have helped me solve it or get the help I need.
Nikki was awesome! Buy all my bikes here for the last 30 years. It’s like home.