- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great updates, real estate news
Always answer any questions I might have
Always have good service
Completely happy
Everything perfect nothing to add !!!!!!!
Reminders are sent for everything!
I like the all the services that you offer the agents.
Quick response
Why is it so hard to navigate the bill paying section
The communication on current events and available resources/eduation.
It is a very helpful and supportive organization. I have been a member with them for over 30 years.
Thank you for always being there when we need you.
Website very friendly.
Constant increase in fees and dues would make some agents contemplate leaving the profession.
There is actually someone at the office willing to help with questions
You have our back! Keeping Realtors trained in all aspects is very important in keeping our Realtors professional!
Lobbing for home owners rights keeps us being able to do this. Mainstreet has a wonderful group working for us every day.
Professional service, very helpful staff.
On trend and always avaiable for instruction
Been a member for 48years and will continue. Great to be a member because if the information and education.
Service is excellent!
I am not a realtor, I am an appraiser. For many years we paid for affiliate memberships at a lower fee. That made sense, because we do not benefit from many of the programs of Mainstreet, nor is Mainstreet really concerned with appraiser's issues. For us, it appeared as nothing more than a way to increase monies coming into the organization. The only real service the association provides appraisers is access to the MLSNI and for that we pay dearly.
Someone there always to answer your questions!
Very efficient, prompt and thorough
Extremely nice and knowledgeable people working there, always ready to help
Grazie mille
GREAT INFORMATION. PROMPT RESPONSE BY STAFF MEMBERS.
MEHTA
Try to keep costs as low as possible
Everyone u talk to is always so helpful, friendly, pleasant and makes sure they answer your questions.
1. We cannot complete ALL offered forms on line. Type doesn't fit...doesn't autopopulate etc.
2. Changes made to contracts and forms without having input.
3. Changes made to contracts and forms without being notified!!
4. Changes made to contract and forms...without being notified of just WHAT those changes are...both Additions and Deletions. Still don't know!!
5. You make it necessary for us to compare the new forms to the old forms to find the changes/deletions/replacements ourselves. Why don't we have a 1 page instructional sheet pointing this out??
6. PLN...not needed! Only use is detrimental to spirit of cooperation!
7. PLN....Rules state that you must need and actual listing agreement to input into PLN...BUT...if that is so...then that listing agreement would have a price....or it wouldn't be a valid listing agreement. However...PLN listing go in everyday without prices and without photos.
8. A PLN listing (if not eliminated) should have the same rules and timeframes as a regular listing!
9. If PLN is eliminated,...then policies must be in place for Office Exclusive listings.
10. Offices will come up with ways to bypass rules and abuse systems so as to take advantage for their own gain or their offices gain. NOT what an mls is designed to do...to be fair.
Mainstreet is NOT helping us...only taking our money.
Thank you for this opportunity.
Association keeps agents well informed of important legal changes as well as legislation being considered and/or when agent input is needed for/against certain proposed legislation.
Readily available to assist in real estate related issues. Staff is Able to direct you to proper resources. Easy to reach via phone and sometimes that can make ALL the difference!
While other companies made concessions during the Pandemic, our realtor association never delayed or reduced their fees. Full payments were always due on time. Members have fallen on hard times during this period and the association never acknowledged it. Very disappointing and discouraging.