Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2014 — Rated 10 out of 10 by Deneen Ruffolo Mainstreet Organization of Realtors®
What do you like about our association services?

The constant keeping in touch!
Report a concern   December 1, 2014 — Rated 5 out of 10 by R.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Don't use your resources often
Report a concern   December 1, 2014 — Rated 10 out of 10 by L.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Fast courteous service.
Report a concern   December 1, 2014 — Rated 9 out of 10 by K.G. Mainstreet Organization of Realtors®
What do you like about our association services?

It seems like you are trying to keep up with the ever changing market of Real Estate. Adding new tools and services to make our work more stream lined and time saving. Also, the people are excellent and always give me the answers I need quickly. Very special organization.
Report a concern   December 1, 2014 — Rated 10 out of 10 by E.D. Mainstreet Organization of Realtors®
What do you like about our association services?

It is possible to speak with a human.
Report a concern   December 1, 2014 — Rated 10 out of 10 by D.W. Mainstreet Organization of Realtors®
What do you like about our association services?

everything
Report a concern   December 1, 2014 — Rated 10 out of 10 by J.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to use online and friendly phone service.
Report a concern   December 1, 2014 — Rated 10 out of 10 by P.D. Mainstreet Organization of Realtors®
What do you like about our association services?

almost everything!
Report a concern   December 1, 2014 — Rated 10 out of 10 by Milton Payton Mainstreet Organization of Realtors®
What do you like about our association services?

MORE provides all of the professional tools that enables us to do your job effectively, efficiently; and it proactively provides cutting edge programs and program enhancements for us to use. In my opinion, continuous improvement best characterizes MORE's support system for us.
Report a concern   December 1, 2014 — Rated 4 out of 10 by D.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

PAYING ONLINE WAS A TOTAL HASSEL AND I HAD TO CALL TO YOUR OFFICE. THE RECEPTIONIST WAS VERY NICE, BUT I HAD TO LEAVE A MESSAGE AT MEMBER SERVICES.
THE RPAC CANCELLATION HUNG UP MY LAPTOP FOR QUITE A WHILE AND THEN WOULDN'T LET ME CHANGE THE AMOUNT AFTER IT TOLD ME TO "0" IT OUT AFTER I BLANKED OUT THE FIELD. THET WOULD HAVE BEEN HELPFUL TO KNOW BEFOREHAND.
HAD TO LOG IN AT LEAST 3 TIMES TO GET THIS TASK ACCOMPLISHED.
I HAVE HAD THEW SAME PASSWORD FOR ABOUT 25 YEARS-EVER SINCE I BECAME LICENSED AND DON'T REMEMBER CHANGING IT TO ALL CAPS-EVER, BUT IT WAS WHEN IT WAS EMAILED TO ME.
Report a concern   December 1, 2014 — Rated 9 out of 10 by Julio E Lopez Mainstreet Organization of Realtors®
What do you like about our association services?

I like the professionalism in general!
Report a concern   December 1, 2014 — Rated 10 out of 10 by Heide Fralic Mainstreet Organization of Realtors®
What do you like about our association services?

They are very helpful, polite, and provide valuable seminars. Great website as well.
Report a concern   December 1, 2014 — Rated 2 out of 10 by J.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I never use your service. And yet I am paying $140.00 for "local" dues.
Report a concern   December 1, 2014 — Rated 2 out of 10 by M.L.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

FEES ARE OUTRAGEOUS FOR WHAT WE RECEIVE.
Report a concern   December 1, 2014 — Rated 10 out of 10 by D.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful assistance.
Report a concern   December 1, 2014 — Rated 8 out of 10 by J.S. Mainstreet Organization of Realtors®
What could we do to improve?

Better organization of auto emails.
Report a concern   December 1, 2014 — Rated 7 out of 10 by J.S. Mainstreet Organization of Realtors®
What could we do to improve?

Still looking for more training, meetings, etc in Lake County in support of the all the members in this northern area of the organization's territory.
Report a concern   December 1, 2014 — Rated 1 out of 10 by C.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Every year we pay more and more to the board and I dont know for what. I have not used the board for anything ever since 1987. And please do not consider that realtor magazine a good reasone for a $500 bill, highest subscription ever. The board makes a fortune on us Realtors with NO RETURN.
Report a concern   December 1, 2014 — Rated 10 out of 10 by Jennifer Fondel Mainstreet Organization of Realtors®
What do you like about our association services?

Relevant e-mail, friendly and helpful staff, excellent reminders, fantastic classes, outstanding service!
Report a concern   December 1, 2014 — Rated 10 out of 10 by G.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Support
Report a concern   December 1, 2014 — Rated 7 out of 10 by N.D. Mainstreet Organization of Realtors®
What could we do to improve?

Call wait times are long when needing customer service. Fees are very high to belong as well--
Report a concern   December 1, 2014 — Rated 10 out of 10 by K.F. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick service, education classes, Realtor information and updates quickly.
Report a concern   December 1, 2014 — Rated 8 out of 10 by D.S. Mainstreet Organization of Realtors®
What could we do to improve?

Not happy that in order to pay via the web site I was required to make additional donations I did not want to make.
Report a concern   December 1, 2014 — Rated 3 out of 10 by P.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Most of my friends and business associates are non-realtors,I don't know why I would be referring them to Mainstreet.
Report a concern   December 1, 2014 — Rated 10 out of 10 by M.J. Mainstreet Organization of Realtors®
What do you like about our association services?

when I call, someone is available and knowledgable
Report a concern   December 1, 2014 — Rated 10 out of 10 by B.C. Mainstreet Organization of Realtors®
What do you like about our association services?

You can help with all my issues or questions.
Report a concern   December 1, 2014 — Rated 5 out of 10 by W.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I would be helpful to see an explanation of exactly what all of the annual fees really are...

Local ? IAR ? SPECIAL ASSESSMENT ?

What do these fees really represent ?
Report a concern   December 1, 2014 — Rated 10 out of 10 by W.R. Mainstreet Organization of Realtors®
What do you like about our association services?

need it for mls
Report a concern   December 1, 2014 — Rated 10 out of 10 by John Dennehy Mainstreet Organization of Realtors®
What do you like about our association services?

It's user friendly
Get email info and reminders
Report a concern   December 1, 2014 — Rated 9 out of 10 by C.M. Mainstreet Organization of Realtors®
What do you like about our association services?

reliability of information...place to get answers

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