- Phone: 630.324.8400
- Visit Website
19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt professional manner in which all issues are addressed and/or solved.
Jennifer was very prompt today in expediting my request Super job!
Good number of programs and helpful training services.
I like the fact that if any issue or problem arise we can call the help desk and have someone on the other side to help.
Your staff is always helpful, friendly and timely in getting back to me if I have questions. I know when I contact them that they will be able to solve my problem. Great staff!
Provide more free educational training to members; paying such high dues should provide more classes that we don't have to pay for!
Very comprehensive and lots of support.
You are very quick to respond and that is important to me.
Everything. Its a great association and I enjoy being a part in any event I can attend.
Comprehensive and easy to access.
The availability of data, forms, documents and research to the members.
Networking opportunities
Easy to find the information that I need
Availability of information.
As a vendor I want you to continuously promote the Affiliates to all the Membership. I'll bet that many of the members do not know who the Affiliates are and wished they did to locate the best for the services they are looking for.
They are easy to find and easy to use. When I have questions I can just pick up the phone, and speak to a knowledgeable person.
Overall good business support. However it seems like some firms may have a stronger voice than some of the smaller groups
I received a letter from IDFPR stating that in 2013 Broker Manager renewal I did not take a 12hr. Broker Mgr. Class. That was the 1st renewal after the switch occurred. I know I kept asking if I had what I needed, I made sure my agents were on top on it and I was never told I didn't take this class. I have been with the board for I think at least 20years and NEVER have I not complied. Now I have retake the class (I just took in Nov.) pay again $185.00 PASS and then pay a fine of $300. I am very upset. And feel somehow my board should have made me aware of this. I have not gotten any satisfaction.
It covers a lot of area
Very comprehensive.
Quick response that was given, willing to help me with my problem
Your representatives are very helpful. I would recommend your Organization highly. They go the extra mile to make sure everything is taken care of. I appreciate the kindness and the efficiency which makes my job easier. I know if I have problems I can call and I have all the assistance I need. Thank you for everything.
Helpful website
I am very satisfied with my membership
Very provisional and response to members needs wether small or large task and line of communication always open
Thanks for everything
Members would like to join committees that are not available, ie Realtor/Lawyer Committee
Everything!!
Hours are too short.
Legal question support is short.
You are limiting me on how many times I can renew my key card over the phone before i need to wast time by the computer.
You took out the on site store.
All training should be online including the test. (if test is required to be monitored, it should still be done at home with live recording thur Skype).
Great people, great service. You all care and rock!
Friendly and helpful.