- Phone: 630.324.8400
- Visit Website
based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The classes contracts and if I have questions I always get quick answers. Thanks for all your hard work!!
Easy to get help for questions and lots of opportunities for continuing education.
always very professional
I like all the updates, they help my business,I'm using all the forms they are easy to use, reading all articles
I was registered for the jumpstart course a month before the class and missed it because I was not sent proper notice of the date and time to attend the class. Then I received an email the day of the class that I would be fined $50. I'm still not sure how to pay the fine. I tried calling Mainstreet the day I received the email that I was fined and was not able to talk to a live person. I still did not hear back from them. Very unhappy so far!!!
I've said it before fees are high, should be more options for payments and space them out.
Lynn Madison is an excellent instructor, she explained the material very well, answered so many questions from my peers and kept the class interesting!!
Great customer service...staff are friendly and helpful. There are great events and trainings hosted by MORe.
Better Sentrilock system
Association employees competence and willingness to help
Easy to access info, contracts and sign up for classes.
The people are all very nice and always happy to help! It's also easy to reach someone with a question.
Everything is available to a member. Supportive and friendly staff
Staff has always provided efficient and courteous service.
The individuals who assist us are courteous and knowledgable.
I know the training is accepted for licensing, DG location convenient plus the streaming to other locations. Staff is always friendly and helpful. Cost for training reasonable for members.
Lots of opportunities of classes and to work with associate companies
Questions are usually answered or issues resolved with the first contact. Persons in the office go over and above my expectations frequently.
I appreciate the amount of information and transparency, all the timely updates. I love the education provided, not only I learn, I feel inspired by the instructors!
Professional and reliable services to the membership. Promt attention. Easy to use web site. Extensive resources for continuing education.
We MUST improve the MLS, since you are an integral part of it, the areas are distinguished vaguely, and ambiguously and must be modernized to reflex areas that are known. Near north, near west are not descriptive enough. The internal workings must be updated it is very difficult to maneuver thru the site, you get thrown off easily, and the searches are now taking forever. I have tried to take classes but they were extremely elementary so I stopped. The MLS is an integral part of our livelihood and should be addressed very soon. I share these sentiments with many colleagues who do not express their feelings because they feel the subject is mute. Please help us in this dismal situation.
Availability of training classes and keeping the membership informed.
Attitude of people helping in problem solving
Great resources, communicate often with members with timely industry news; numerous classes
They meet my needs& if I have a question or problem, they help. Wish I worked there. They are good people. I do miss the supply store tho.
Nothing good works are performed by all
All of your technology is user friendly and your customer service is outstanding.
you cost a lot of money for things I never use.
Service
YOU ARE AVAILABLE TO HELP WITH QUESTIONS RELATED TO REAL ESTATE AND OFFER EDUCATION CLASSES THAT HELP US STAY CURRENT WITH THE CHANGES IN OUR FIELD.