Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2017 — Rated 10 out of 10 by S.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Friently and helpful staff.
Report a concern   March 31, 2017 — Rated 5 out of 10 by K.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The question is: recommend Mainstreet to other real estate professionals? I don't believe I had a choice about this. It was just part of the package when signing on with Century 21. I am also still fairly new to the business and not even sure if there are other businesses out there to choose from.
Report a concern   March 31, 2017 — Rated 7 out of 10 by M.P. Mainstreet Organization of Realtors®
What could we do to improve?

Lower fees
Report a concern   March 31, 2017 — Rated 10 out of 10 by E.M. Mainstreet Organization of Realtors®
What do you like about our association services?

When I needed to replace my card reader for Sentrilock, 2 women at the MORE office were very helpful. I appreciated the reminder call about my dues, as I thought I had paid them.
Report a concern   March 31, 2017 — Rated 10 out of 10 by Angela Alston Mainstreet Organization of Realtors®
What do you like about our association services?

They are knowledgeable, supportive and have everything a Realtor will need to succeed.
Report a concern   March 31, 2017 — Rated 10 out of 10 by S.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Any tome I have needed to get answers, the people at Mainstream have always been there to help.
Report a concern   March 31, 2017 — Rated 10 out of 10 by S.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Very knowlegible and helpful.
Report a concern   March 30, 2017 — Rated 10 out of 10 by K.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Always friendly and prompt with service
Report a concern   March 30, 2017 — Rated 10 out of 10 by C.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt response to questions and knowledgable staff!
Report a concern   March 30, 2017 — Rated 1 out of 10 by E.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Not happy with services provided
Report a concern   March 30, 2017 — Rated 9 out of 10 by Basem Askar Mainstreet Organization of Realtors®
What do you like about our association services?

In a day and age where everything is done without human voice, I truly appreciate that I am able to call someone in to speak to someone on the phone instead of emailing or texting or filling out forms.
Report a concern   March 30, 2017 — Rated 9 out of 10 by A.S. Mainstreet Organization of Realtors®
What do you like about our association services?

It possesses Many useful Tools.
Report a concern   March 30, 2017 — Rated 10 out of 10 by E.M.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!
Report a concern   March 30, 2017 — Rated 9 out of 10 by M.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Extremely helpful and considerate. Always very responsive .
Report a concern   March 30, 2017 — Rated 0 out of 10 by G.D. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I was left hanging. After an hour, I disconnected. No answer. It's hard to know if you've gotten disconnected with an online chat.
Report a concern   March 30, 2017 — Rated 10 out of 10 by R.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Very accomplished staff.
Report a concern   March 30, 2017 — Rated 2 out of 10 by R.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You send email bill a month ahead, and never send another a few days before applying penalties. It is only the day after penalties that you notify that there is a bill and it is 25.00 more. Other billings via email, send you a notice to remind you, YOU are the only one that does this.
Report a concern   March 30, 2017 — Rated 7 out of 10 by E.T. Mainstreet Organization of Realtors®
What could we do to improve?

I have no choice but to subscribe to your service since you are about the only providers of sales data for real estate in my particular market. However, I have had problems with your communication - my latest payment would not have been late if the due date was better communicated. It is very difficult to get onto the site to make payments and the like, although many other parts are very easy to get access, such as listings, training and the like, although I don't necessarily need that info. However, it seems difficult to find the correct site to make payments, or to get a reminder as to when the next payment is due. At times it seems like you are randomly selecting times to charge for service. I was not well informed about the due date for this payment.
Report a concern   March 30, 2017 — Rated 10 out of 10 by Angie Myers Mainstreet Organization of Realtors®
What do you like about our association services?

The team members answered all of my questions. They were very friendly and patient with me. Thank you.
Report a concern   March 30, 2017 — Rated 10 out of 10 by J.W. Mainstreet Organization of Realtors®
What do you like about our association services?

The employees of Mainstreet are incredibly helpful!
Report a concern   March 30, 2017 — Rated 5 out of 10 by A.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Never got an email that my dues were due :( had to pay an extra $25 when I received the call today. Would like to have the late fee credited back. Thank you!
Report a concern   March 30, 2017 — Rated 1 out of 10 by P.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Very little communication.
Report a concern   March 30, 2017 — Rated 8 out of 10 by J.C. Mainstreet Organization of Realtors®
What could we do to improve?

remove or reduce high late fees
Report a concern   March 30, 2017 — Rated 10 out of 10 by M.W. Mainstreet Organization of Realtors®
What do you like about our association services?

The service always friendly and helpful... wish mls had more features for data. But is a 10 for sure
Report a concern   March 30, 2017 — Rated 10 out of 10 by P.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful and friendly.
Report a concern   March 30, 2017 — Rated 10 out of 10 by L.D. Mainstreet Organization of Realtors®
What do you like about our association services?

You pick up the phone!
Report a concern   March 30, 2017 — Rated 9 out of 10 by A.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent
Report a concern   March 30, 2017 — Rated 10 out of 10 by N.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Tools , benefits educators
Report a concern   March 30, 2017 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

They are always there to help with any questions.
Report a concern   March 30, 2017 — Rated 8 out of 10 by E.L. Mainstreet Organization of Realtors®
What could we do to improve?

It would be nice to see a class on rentals for leasing agents in MORe. I am sure there may not be many but for those who are it would be nice. Maybe tips on how to grow our rental business...which could help new brokers also.

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