based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quit raising fees and dues ;)
Excellent customer service, friendly staff, easy to work with.
Constant Communication.
Promptness friendly and in top of what is happening in our industry
Classes offered, efficient and helpful staff.
complete and professional
Same as Others
Many resources available online
Charged me a $25 late fee when I was out of the country. Never got a notice prior via email that any fee was coming due.
Organized and easy to use
Ease of use, flow and providing timely information.
The customer service, the instructors, courses offered, everything they do.
No issues. Everything seems good.
Mainstreet has always provided friendly and professional service!! I always recommended them to my colleagues and other new agents. I do need to use more of the services you have to provide!! I am very proud to be a Member!!
Always making things better. Don't like too many other have excess to the MLS that use to be for just realtors and movers.
They are very progressive with tech. and making it easier for brokers to be more educated.
easy to understand
No paper invoices through the mail. Always late with my dues, always charged late fees. Can't get through on the phone so I can pay. Two days for a return phone call. Trying to pay online, no record of invoice to pay, can't pay it online! Stupid and now scrambling to pay it and I can't because you show nothing is owed.
The ease of payment, updating of info, training offered
Very useful and appropriate
There are just so many things that we need or could use but they are all over the place.
How about a single portal for all of our services?
I don't make recommendations
Nice Real Estate needs resort
Training
It is the only one I have ever known so the services seem fine to me.
Fees are a little higher than other organizations. Maybe giving deals for early birds.
Every time I call I can't reach anybody in particular. My agent also complaints about that. Even if I live a voice mail or sent an email there's still a delay with responding. No live support.
They act immediately & promptly to all our needs & problem.They were all nice .
You can get an answer to your needs very quickly from Mainstreet Organization of Realtors. They are producing updates and new programs quicker than we can try them or try to learn everything.
I never got an invoice for the dues that needed to be paid by 3/31/17 so as a result I was hit with a $25 late charge and a suspended account. An email should have been sent at the very least!