- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very prompt service and very courteous!
he was the best
Every single day, I find errors in your housing descriptions. It's typically on split level
Home where basements are incorrectly reported. But I have also seen square footage issues wrong where on ranch homes you double the size or add basement bedrooms into the room count. I have been using this for over 15 years, I find it unbelievable how you call yourself a business yet your information is inaccurate 40% of the time. Often I put disclaimers in the report that this service is unreliable
& often wrong. If I reported information in my appraisals, I could be sued. You are the biggest joke in our industry & I wish you had competition so you might make some effort to correctly report information.
Move to a smaller less expensive office, lower staff volume,lower incomes of directors pass savings onto members.
I love the promptness. Whenever I have a questions, it is answered. When I need forms, they are one or two clicks away. I love the way I can track and pay my dues electronically. I also love the advance email alerts that allows me to plan when to pay my dues.
Make fees lower
competent, friendly
I find the staff to be very helpful, and the programs to be very informative .
Efficient & professional
Offer many classes and services other associations
Do not offer.
Easy to work with
I like that I can get help with any real estate related questions immediately.
Stop demanding we pay your Organization so much money when, in fact, we receive No Benefits. There was no justification for raising this fee $50.00 per year other than greed.
Easy to use website and services
Timeliness of processing and availability of services.
Expert instructors, professional and knowledgeable staff with a wide variety of ways to help a new or experienced agent in their businesses.
Educational classes and market trend info
Friendly, available, knowledgeable
Workshops/training, industry updates and communication
It helps us help our clients.
Emails are informative. Location is convenient.
Very simple, quick responses, easy to navigate
Ease of use
Helpful, and usually friendly people.
Great staff. Very helpful.
The staff really goes out of their way to answer questions.
Today it is an uncommon trait for an organization.
SERVICE
very helpful and responsive.
Keep a tight rein on member dues, and reduce the number of emails to members.
Lower fees. They keep going up but no observed change in service.