What our members think of us!

Send electronic reminders of bills due the week of or the day before they are due...not just 30 days in advance.

Is there a competitor?

Educational Programs

Great CE classes, timely and well done.

Members are number one!

I love the people and resources

Fees are too high

I feel that you are connected to MRED way to much---where have they gotten this power from? I would very much like to see MRED being more 'hands off' in the way we market our listings. JUST 1 EXAMPLE--They demand an order in the way I present pics----my job is to sell my sellers home----if I feel that the 1st picture in line should be an interior shot, I should be able to do so with NO repercussions----who are they to tell us how to market....with a listing I work for the sellers and sometimes the exterior shot of a home, will stop buyers from looking any further----for whatever reason I should be able to do the best job possible for my clients----not for MRED , so they can continue to sell us out

Staff is very nice and cooperative. Board is continuously working on and keeping up with new challenges of industry and providing new tools/resources to realtors to serve their clients more effectively.

Keeps Us in tune with the market and education that enhances our professionalism

I like the phone call reminder about does before we have to pay a late fee!

Quick and prompt service

Lower dues for appraisers who only use search services. Why do we pay as much as brokers who imputed listing and use more services?

Most of the time questions are readily answered.

I always get prompt service and questions answered

Once a payment on a over due invoice is paid it takes too long for services to be re-instated. Trimming that time frame would be a plus.

Accessibility

First of all, I was cut off from the MLS today without warning. Not one email telling me payment was due or that I was late or that I was going to be cut off if not paid. I did NOT receive any emails from Mainstreet and I want Mainstreet to show me where these emails were and when they were sent. I do not believe you that you sent an email or that you "called" me. That is an out right lie. I never received a call nor did anyone in my office who was late. If this is how you want to run your business, that is fine, but it is my choice and the choice of all the brokers at Berkshire Hathaway KoenigRubloff to look elsewhere. I am so disappointed in Mainstreet that I will NEVER recommend you to any Realtor and I will do my best to look elsewhere for the same services. I hope you enjoy the additional $25 you received from everyone as a late fee. I hope it was worth it to lose the number of Realtors you will probably lose after this.

I am not getting any emails regarding my MLS dues. I did receive an voicemail after it was too late and had to pay a $25 penalty. It would be nice to get voicemail prior to paying the penalty. I miss paper invoices.

Everything

Well the voice message gave too fast information and when I went on line to help I got very helpful information. Thanks I was able to pay the bill.

They are very friendly

Some how I missed my email notification about when dues are due. I made my payment ASAP online. I'm still waiting to be turned on to use MLS. I called MORE no one answers the phone. Just voicemail!! Stating you would call back within 24HRS!! Very unacceptable!!!

You always provide excellent service. Everyone is very knowledgeable and extremely helpful. Thank you.

I never got an invoice for the dues that needed to be paid by 3/31/17 so as a result I was hit with a $25 late charge and a suspended account. An email should have been sent at the very least!

quit raising fees and dues ;)

Excellent customer service, friendly staff, easy to work with.

Constant Communication.

Promptness friendly and in top of what is happening in our industry

Classes offered, efficient and helpful staff.