- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best and the most professional service.
I cant think of anything
Everyone at Mainstreet is very patient with answering questions from newbees and are consistently pleasant and helpful
Ease of use
Educational opportunities available to the membership.
Professional
EASILY ACCESSABLE
Tools that are associated with the Searches, such as Driving Directions to look up the best route to schedule appointments, look up tax and property history, etc.
Courteous staff, educational services.
Very responsive and website is user friendly
VG CE and prices.
v
Personal
Friendliness and helpfulness of staff plus the knowledge which makes it possible for them to answer questions and solve problems.
They have pretty much covered every aspect of having a business an promoting it
Everyone is very professional and willing to help when challenges arise.
I am tired to be renewing my sentricard every day. It should be weekly.
Very helpful and knowledgable!
friendly, helpful, professional
Love the tools available but would like more training classes.
Professionalism and prompt responses to inquiries.
Whenever I have a question or problem,I only have to make one phone call! Also its close to home!
The person I spoke with just seemed to have a bad attitude as if I was putting her out asking her to change some information. I am a very friendly person and I can't imagine why she would have a hard time with the small request. Perhaps she was having a bad day.
When I want to your office to get signed up the process was fast, courteous and professional.
You provide great services and take care of all requests right away.
Always great job!!!
Friendly employees, knowledgeable regarding the services offered and very helpful when you do not know exactly what questions to ask...but they have all the answers!!
Patricia McCracklin, Ph.D., MBA
Real People Realty
Customer service is second to none. As a member of multiple organizations I am always proud to brag about the quick response time to inquiries when I speak to my peers about their experiences with other associations. Keep up the great work!
Mainstreet seems to have more educational opportunities than the other associations (based on feedback from my friends that belong to CAR). Mainstreet is also very responsive when you have questions.
How efficient and rapid the entire process of joining is.
Courteous & knowledgeable staff!

Everything you do is Great..