based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always helpful with any questions I have - and willing to be the source of the source if not certain of the answer to my questions. Excellent source of continuing education services. Strong advocates for realtors.
All of the services help me run my business. CE class and other educational offerings meet my needs. Legal resources and updates on license law are also valuable.
I would like to see fees lower.
I almost always get my questions answered promptly.
Staff is very professional and they go out of their way to help me, (agents), when questions or problems arise. Products, services and CE are great!
Depth of services and works well with realtors.
Great classes and very good trainers.
Always extremely helpful and friendly!
The association offers a variety of interesting classes, the staff is helpful and friendly.
The staff's willingness to assist the members in all facets of the Real Estate profession.
I always get my questions answered each time I call. I love all the classes that Succeed with More provides.
Whenever I have a question, I know I can call and my question will be answered.
I appreciate ALL the employees at Mainstreet. Each and every one of them are knowledgeable, helpful, courteous, and enjoyable to be around! Most importantly, each understands there are three possible answers to every question...yes, no. I don't know I'll find out AND THEY DO!!!
Comprehensive, Responsive.
Efficient, available, reliable
Good personal customer service
Always very helpful in answering my questions promptly and thoroughly.
Support and education
The staff is very helpful and knowledgeable in answering questions.
No longer have the store available.
Very knowledgable and helpful in finding the Broker Tour Dates by Area
Always available to assist when needed. Great programs & offerings at a very reasonable cost.
Could not locate next invoice to pay early?
The personal service I receive when I contact someone.
Everyone in the Arlington Hts is so incredibly nice.
you are there.
I like how you constantly keep up technology and all the information you provide
Helpfull, fast, great support!
The educational classes offered, customer service is amazing, and the price to become a member is very reasonable especially considering the fact you also get a membership to the Sentri Card system.
Annual dues are difficult to pay by December 1. Sending an invoice in July isn't going to help. People do wait until the last minute to pay out money especially when they don't get it refunded if they should choose by the end of the year to not stay in the business. Just a not so good date to pay with holidays. Some of the other associations have the option of a monthly or quarterly payment. I also need to find out the benefits of belonging to the association vs. taking required classes at another place (i.e., Real Estate Institute). Are we receiving a discount being a member compared to their pricing where I am not a member?
Mainstreet needs to change its charter and values and do much much more to give back to the communities that it profits from. For example, take a look at the volunteer committees. I counted 24. Of those 24 committees, at least 22 1/2 are self serving and do little to nothing to help the communities. Please pass this on to the President and Board members to consider a change.