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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You have always been there for me. The questions I ask always get answered.
Support, responsiveness, education, tools
Just started as a realtor in Illinois. Was realtor in Texas for many years. Like all the useful information I see on the Mainstreet site.
Lower annual fees
Quick response to questions and requests for assistance.
After paying for More, IAR, and NAR I'm not receiving any tangible benefits. I still have to pay a high cost for sentrilocks, the MLS, and continuing education. What you can do is look at your budget and remove wasteful spending so I don't have to pay for unnecessary administrative or other items that I'm completely unaware of.
Very user friendly.
The breadth of training offered!
Very informative
Have somebody in the office on Saturday morning.
the promptness, accuracy and courteous manner they assist you with in resolving issues.
be available on week ends for emergency MLS questions and website assistance. proper notice prior disconnection that can affect all of us.
FOR ALL THIS YEARS WE SUPPORT ONLY ONE REALTORS ORGANIZATION, TO
HAVE OUR OFFICE BLOCK FROM ALL SERVICES MAINSTREET ORGANIZATION
HAVE TO OFFER, WITH OUT ADVANCE NOTICE THAT THERE IS PROBLEM.
IS THIS IS HOW YOU HELP YOUR MEMBER BY HURTING THERE CHANCE TO
WORK AND MAKE SERVICE TO THERE CLIENTS.
DON'T DO ANYTHING. TRY TO HURT AS MANY MEMBERS LIKE US, AND LET THE
IMPORTANT PEOPLE SEAT IN HIGH LATHER CHAIRS ACTING HOW GOOD THERE
ARE FOR THERE MEMBERS.
Class was informative and relevant
IM not happy with you guys!
My account is disconnected and Im paing my fees
what ever the office is not or the stupid managing broker is not my fault
Why would you go and punish me
Haven't used enough of Mainstream to comment. First impression in classes this week, fresh coffee and snack would have been nice. Live teaching is more interactive.
Attentiveness and follow through
Cost of association dues way too high...no value for the money being spent..if value please educate members
Always willing to help with any question or guidance needed
Knowledgeable staff that is very accessible and responsive.
Quick accurate respondes.
Easy to use. Knowledgeable associates to assist me.
Abundant resources, all accessible via website. Great classes with easy registration. Lockbox assistance. Always someone available to assist.
They answer the phone and always get us to the right person.
Everything!
I don't know. I view the Realtor board as a necessary entity. I don't really feel like there is a value for my dues? To me it is like paying my taxes? Maybe I am not taking full advantage of what you offer... maybe I don't fully know what is offered. I just do my business, best I can, take classes when I can, and that is about it. Maybe you are doing more than I am aware of so that I can take your role for granted... in that case... keep up the good work :)
the teaching, pleasant people answering questions
Support staff members are very friendly, pleasant and knowledgeable. They are always available during business hours. When you leave a message, they call you back promptly.
When we joined years ago, the fees were much less than the Board that we were previously with. I appreciate the weekly emails for updates and CE. I am thankful for how Main Street keeps is up to date about changes and guidelines. The website and online tools are easy to use.
I like the accuracy of your information on a daily basis.
Make the "optional" charges on your invoices be more clear and easier to adjust.