based on 21443 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I did have an invoice previously but I did not get any reminder before my MLS access was just shut off. I would think there would be a courtesy reminder that the bill was due and there would be a late fee added. This is the second time this has happened and I would definitely have saved money if I paid the bill just a couple of days earlier!
You seem to keep members updated on many topics. It is easy to get in touch with someone when needing assistance.
Too much technolgy
lot of benefits i.e trainings, networking,event and industry updates
You act like you are the Gestapo, Be more agent FRIENDLY and Helpful!
Easy to get answers, training and I like the staff.
Easy site to use.
Always helpful!!!
Attentive to our needs
The fact that sentrilock is included with our dues is a bonus
Classes are excellent and current
What is the value that you provide that Trulia, Realtor, etc cannot? You don’t provide anything more or less than anyone else. There is absolutely no value for the cost. Unfortunately as a broker I have to use your platform which is unfortunate. Here is an idea: provide something that the other services s cannot. As of right now you guys are a joke.
Most of the time the association is very responsive when I have an issue. I am not a full time realtor so do not have the issues that other have but they have been very helpful when I have called upon them.
I always get my questions answered.
All. Services that you offer
Access to information to make my job easier.
Access to information that I can share with clients to help them with their buying experience.
Very professional, good communication and resources .
Quick to respond. Courteous and knowledgeable.
Staff always pleasant and helpful. Invoices and reminders are much appreciated...
Available for search on the website.
You have a lot of training to offer
Membership dues should include free CE Classes.
Education
Everyone is very friendly and helpful, every time I need them. Great job!!!
Sending invoices weeks before they are due and no reminder just before it's due. One day I'm late I get reminder and get slapped with fine. Worst business practise I've seen. Companies like Comcast and AT&T do the same and are at the bottom of customer satisfaction.
Very helpful staff.
The website is unusable and not open on Saturdays
No disappointment, just not above average. I've been with three boards, they're all about the same.
The jump start classes are very helpful! The free online sessions are also helpful to navigate the MREd.
CE courses have been very helpful.
The Ethics program is a huge disappointment and failure. You have failed to address the theft of my real estate sign and trespassing by another agent on my listing. In effect you have endorsed this type of behavior for all Realtors And lastly you have failed to address the theft of my Private Business information through sentrilock.
Friendly staff and someone always there to answer questions.
Also the reminder calls help me.