based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The amount of communication and available resources.
We you need them they are not for you at all
Promptness
I'm disappointed on how dues continue to rise without real benefits. I'm disappointed with the minimal customer service I received when calling in. I'm upset I was charged a late fee after attempting to pay on time. I'm unhappy with being forced to pay fees to multiple associations that I do not want to be a part of.
Very happy with the services provided by Mainstreet and the helpful nature of individuals providing the service.
education
Great products & resources available on-line. Wonderful classes and easy to understand how-to videos; not to mention very responsive and informed help desk and member services.
You provide the educational skills needed to succeed in the real estate business.
Best instructors, classes offered, staff and events.
Great staff & lots of training and tools to use!!!
Very helpful
Eliminate the charges for continuing education courses. These costs should be covered by our annual fees
MORE is somewhat expensive to many
Downers Grove location is somewhat inconvenient to many
the fact that the service cost is kept lo
I am still young in my knowledge but I have already recommended the organization to other Realtors and potential affiliates.
I love how friendly and helpful everyone one is!!! When I have an issue I know everything will be taken care of right away!
I am transitioning out of the business.
All the training and events offered. There is something weekly I can do to enhance my business.
All the tools available for realtors to succeed.
The realtor store being removed was a huge burden. I understand it probably wasn't making a ton of sales on a daily basis. But the mission was to just be available. It was nice to have a local brick and mortar place to pick up those odd supplies.
Mls listings. Need more properties. Focused on better demographics. Possible eco-friendly information.
Constant improvement in technology.
Excellent training.
Joining was very easy, convenient and informing. Tracy was great! She was extremely helpful, understanding and well informed about all of the educational and rewards programs. Mainstreet is the best road to be on.
Name removed
I like that I always have somewhere to turn for advise and education. I love the website and that i can access documents and forms that I need. See what classes are available, know when I have to take my CE’s. It’s great!
What do I like about Mainstreet? EVERYTHING!!!!! Everyone is helpful, polite, knowledgeable, and they all have a good sense of humor too!!!
I have so many favorite things about the association. I love that Pam did Cross-Training so many years ago with the staff. Many know the answers to common questions, so you get a faster response. I love the continuing ed department offerings - varied and on point. Professional standards - no one wants to need them... but it is GREAT when you call, and they are there supporting you.
There is nothing better than a staff that cares: Mary Steed, Pat O'Brien, Christie Hernandez, Amy Robey, Kate Sax, Lynnette Mock, and all those whose names I have not memorized, how did we get so lucky!
Proud to say, Our Board, it's the best!
Its great association provide knowledge and trannning
I love the classes, staff, networking events, proximity to my house (less than 2 miles), quick-reply communication with any questions, and the modern technology used such as webinars, Sentrilock, and more.
The association offers so much and stays on top of the latest and greatest! Everyone there is so helpful and knowledgeable too!