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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don’t like that I was not given the option to remove the $20 donation when making my Advantage Fee payment online today.
As a newer agent and taking an online self study course, I asked after taking my tests if all items were complete to renew. At that time I was given a slip of paper with renewal instructions and told everything was complete based on the self study I took online. Months go by and I get a notice from IDFPR stating I did not complete everything. I turned to MORe for guidance on what went wrong, and in return told they are not responsible for my licensing mistakes and I should be more observant. I still to this day am trying to figure out how 3 credit hours were missed when the course said it would complete all credit hours. I was looking for guidance the day I came in to take these tests to be sure and explained I was going through the death of my father and just needed someone to double check to be sure. I was put in the wrong direction. I then again reached out to MORe and spoke with Courtney in education who dismissed me as well and told me I was in the wrong without trying to help me sort it out. I was told it was not her job. I have not switched organizations yet, but I do feel MORe may just have to many members and we are all just a number. I would not recommend MORe for someone who is seeking guidance as a newer agent on the education side.
Great reference for any problem or question that needs resolution as well as a terrific suite of tools to provide superior service to my clients.
Why is my board working against me?
Why did we not fight the age being lowered to 18 for new agents?
Why am I giving dues money to places that make my work harder?
We are already an industry rife with discrimination/racism, unprofessionalism, and just regular stupidity. We have 40 year veterans that cannot spell 'house' or 'stairs' right in their own listings...how is that going to get BETTER when we bring in kids straight from high school?
At a time when our industry is under attack from outside forces, NOW is the time to open us up to FURTHER issues with those who lack ANY constructive life experience? Our renewals and starting standards are already a joke...now we are going to make them...HARDER just in time for younger agents? I REALLY don't see THAT happening.
I'm sure that the board has concocted some paper excuse (just like NAR has a 'code of ethics' that slaps too many on the hand and lets broker-owners do essentially anything) for WHY we are doing this, but it is obvious to everyone I have spoken to about this...more members equals more dues, period.
I don't even know why these surveys are sent out...no important changes are ever going to happen...at least not in the right direction. Small issues may get addressed, but nothing that damages us long term, nothing 'big' seems to be heard.
On every level, NAR, IR, Mainstreet, MRED/ConnectMLS...at most you get a polite 'We are looking into it.' or 'We know that is an issue.'
I don't even know why I write these...everybody else tells me it is a waste of time, because complaints are put into the digital circular file. So they don't bother. (So to that end, let me tell you, I know dozens of agents that agree, in some cases MOE vehemently, but have given up.
Some are just leaving the business altogether, in disgust. I'm getting there. Also, many are afraid to say anything because they know it will get back to their management and ownership. I understand THAT very well too.)
We all KNOW that the only voices that count are the top 5% (just like in the rest of society)...that 'regular agents' just trying to earn a living mean nothing...we talk to each other, you know? None of us are people, we are numbers that give dues money.
So maybe stop sending surveys when you don't actually want the opinions of the bottom 95%, since we all know it is just for show.
The level of reporting in MRED listings is very detailed and I appreciate all the hard work that goes into the research and reporting in your listings. The availability of historic data in the system is exceptional!
I think that the Mainstreet Organization of Realtors offers a wide range of classes that can help any real estate professional to constantly improve their knowledge base and to stay on top of the changes that take place in the industry. The staff is always helpful and eager to assist in any way that they can. There are also a wide range of networking events and avenues made available to members. All and all, it is an asset to your career development if you plan on making real estate a long term profession. I am grateful to the staff and am proud to be a member.
Professional, helpful, educational and cutting edge!
The free classes and location
Very friendly and informative.
Accurate and prompt
Immediate response
Fast Response.
I like the service you gave me haven’t been using as much as as I use to be. But I know you are there when I need you
the vastness of services offered
Every event is well organized and the staff is very friendly and accommodating.
Courtesy and professionalism of staff and instructors. Forms on website. Class offerings.
Good CE courses, information about legislation that affects our industry. Timely notices of seminars and professional certifications. Helpful staff!
Always excellent services offered to members
Always so helpful and polite.
The ongoing education and all the tools that can be used through Mainstreet is wonderful, especially for new Realtors. Also like the networking within the organization
Very responsive to members issues/concerns.
Having to buy sentrilock boxes is expensive and inconvenient. There are other boards that supply them to the offices that are associated with them and the fee is included in their dues. I understand the monthly fee is higher, however it is worth a price increase to have the office supply the boxes over having to go to one of 4 board locations. Living in Hampshire, there is not a close location to get a lockbox when needed and if there is a weekend listing, I have to wait to put one on the door until the office is open and I can get to one to buy another box. In the day and age of security concerns, it is not feasible to use combo boxes however due to the cost and inconvenience of the process, many agents in this board use those. And all with the same combination to open the lockboxes.
Being new, there was a LOT to learn. It would have been nice to have it little easier for a new person who works full time and can't go to training during the day time.
Same as I've been saying for every one of these survey requests in the four years I've had my license: I get no value from my membership beyond the privilege of using Sentrilock as part of my dues, which otherwise provide no ROI. Every event and class and seminar is geared towards the agent that isn't busy during banker's hours or doesn't need a full time job to get decent health benefits. And even the Sentrilock support from the office is almost useless since it's very difficult or me to get there to puck up a box or replacement card before 4pm and I can't even get them shipped. It's mostly just a necessary evil for all the agents in my office.
You work hard to keep refreshing in updating all the services making them is current and applicable as possible.
I really like the trainings, and keeping us abreast of everything.
Very helpful.
Variety, quality and support.
Lots of resources and support.
The updated on current issues & available classes
super people