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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Live responses to questions. Getting pertinent info
Perhaps I have not browsed enough on the site, but am always interested in hearing about or feedback for new apps and how other agents like or dislike new products... of course if they are willing to share!
Mainstreet is always there to help! I've haven't had to reach out many times but the few times it was a pleasure.
Good training courses and services
Too expensive
in my mls dues there are fees that look like they are part of dues but they are donations. they need to word them differently cause new agent think they are part of the dues.
very professional and great customer service
The Wisconsin mls is way easier to use and their mobile app lets me text listings to my clients
CE courses are not made for part time Realtor's. They are only during the day and none on the weekends. This leads to not being able to enjoy the perks of keeping all of your education with MORe.
Fees are too high
All the classes I've taken and the calls I've made with questions, everyone is very friendly and can always answer my questions. Great classes also. Thank you Mainstreet!
The quality training & support that is provided to the realtors!
Help with respect for class information. Everyone was helpful
The optional rpac. Fee that’s tricky on the bill. Not fair. It was hard to remove
Great customer service. People are awesome
Always helpful and kind.
bring back realist
great customer care
Fees are too expensive. Service is poor. Offerings are too expensive. Do not come across as a partner. Come across as a big brother and red tape obstacle.
the website is so tricky to use
It is very helpful to be able to go in to the office or call on the phone and be able to get the help you need
Insist on agents inputting data correctly. IE.. basement area, age, gross living area.
I am having a hard time getting a resolution from my last broker even with the assistance from Rules and Regulations.
The online payment portion was very easy to use.
Just needed to reset my pass word and it was quick and efficient.
The people and the process of getting started!
I don't have any complaints, and that's always a sign of good service. The forms are easy to access, and anyone I've ever spoken with has always been extremely helpful.
I appreciate the occasion notices thru the week and repeating hot items so we know of changes in different municipalities (and being pro-less-red-tape).
Always prompt and efficient.
Your organization does NOT provide any Continuing Ed for Appraisers! I have asked repeatedly through the years when this will happen...every year it is the same response..."we're working on it". This is for over 15 years!!! Yet, we have to pay the same as Realtors for less. Why would I recommend you to anyone? We have to take Mandatory NAR education but Realtors don't have to take any USPAP classes? Half of Realtors don't even know what USPAP is. When there is an issue with any listings, and it is reported, nothing happens. Realtors are not held accountable. As an example, I CONTINUALLY see that Realtors are listing condos as townhomes. I report it, NO CHANGES ARE MADE. Educating Realtors about types of houses would be great! They don't know the difference between a bi-level, tri-level, split level or split level with a sub. It is a total joke.