Customer Testimonials
The friendly and knowlegeable service and great products.
Love the training classes and the races sponsored by Fleet Feet. Everything is first class.
very helpful staff
earthly hands on attention to detail!
very friendly and helpful
Knowledgeable, helpful engaging staff and nice selection of products. We buy with confidence that the shoe will be the right one.
A great selection & great service!
The insoles I purchased aren't as good as I expected but you can't beat the customer service.
I felt like I got the right shoes for me. The sales staff was incredibly patient and helped me figure out what I needed.
They serve a specific purpose and geared toward running.
the sales peoples knowledge and quick service. last time i was in she spent alot of time with me but I don't think now that she got the size right,
I was very impressed at the fact that the sales personell was very knowledgeable and the things she did to fit me into the right shoe. She took her time to explain the materials that should be used on your body/feet when learning to run and jogging.
Video Evaluation of ankles/feet and professional help
Service was great. People helpful and friendly. Love the shoes.
Everyone is so knowledgable and always willing to take their time to help figure out the best product for you.
assistance without pressure
Willingness to do whatever it takes to ensure I have a good fit. Exchanging shoes and showing me a different way to lace them up so that my bursitis doesn't hurt are two things.
Name removed Taff
I like the helpfulness of employees.Joel was very personable anustomersd knowledgeable about the products.the only thing I would have liked to be different is being informed on the insert prices.though I did buy them I just think some customers would like to know that they are an extra $45.I love the fact that there is a reward system!
You have a great selection of shoes and the staff members are knowledgeable about what shoe is best for me to wear.
I enjoy pathways walking class. It really motivates me to exercise more and gives me accountability and a goal. I also appreciate the shoe fitting you can get at feet fleet. I bought a pair of shoes from your store that are a perfect fit for my feet.
The service was great. They went above and beyond to find the right shoe for my needs.
The staff was very patient and knowledgeable about all the products. I have very picky feet and your staff member was very understanding and patient with me. I will definately be back.
Shoe fitting process.
All of your activities (training programs, races, misc. events) are extremely well organized. From a value standpoint, I think the training programs are the best out there. FF provides activities for everyone and at every level of fitness. Love everything you do!
Excellent customer service. Ryan (in training) assisted me with purchasing new shoes. She also provided helpful information about the training program; I'm especially interested in half-marathon training.
Fleet Feet has the gear I need to help me in my adventure to become an avid runner.
Staff is very knowledgable and helpful.
I have owned the shoe inserts for about a year now. Took care of my foot problems. The sales staff has always been great on taking care of what I need for the foot inserts.
The sales associates are very knowledgable.
Service was great. First time I've bought an athletic shoe for the fit only - not what it looked like. Result - I'm wearing the brightest shoe I've ever worn - but my feet feel great! So far, no more foot pain! Thanks for great service - will be back!
My fiance and I like the personalized service. We worked with Richard (at the Yale store) and he was so helpful and very easy to ask questions. I feel that if we had any issue with the shoes we purchased, Fleet Feet would be more than happy to help us figure out a solution.