Customer Testimonials
I like that your staff is always very helpful, friendly and efficient. I liked that with my first visit, staff took time to fit me in shoes that were right for me and on my second visit, knew exactly what I needed because you have it on file.
Our sales person, Olga, took the time needed to answer all our questions and make sure we got the right shoes. This was an hour long process, and she did this with patience and made us feel like we were the only people in the store (even though it was packed!).
I'd give it a 10 if we didn't have to wait 25 mins or so before being helped.
Personal service and support
When I walk in the store, I love the friendly greeting from the staff. It's like Cheers - everybody knows my name. The staff in very knowledgable and are genuinely interested in helping solve my running gear problems, not just "making the sale."
Lisa was terrific, knew the products and sold us only what was needed.
Love the NoBo 1 program, so encouraging. Great coaches. Store staff are knowledgeable, helpful. Trust their assessment, recommendations for the proper shoes and clothing. Customer service is great!
I appreciated that the sales person was willing to take whatever amount of time it took to explain your products. I came in for a pair of shoes for myself and left with shoes, socks, and insoles for myself...and my husband. We would have purchased shoes for my son as well but you didn't have much in stock for his size (children's 5 or 6).
I like the attention given to each individual, specifically the customized fittings.
good service
Experienced staff.
The range of products is great and the employees are knowledgable about the products the store carries.
I can't afford to spend a lot, but I am always treated like my business is just as important as someone who can.
I couldn't believe the service I got. It is so nice to have a store like this in Tulsa. Thank you!
Your employees exhibit a passion for what they do and are extremely helpful and friendly. The products you cary are up to date with current technology. The events you put on, from training programs to weekend races, are extremely organized and well run. I think what makes Fleet Feet Tulsa such a great place is that it is more than a place to buy a pair of shoes, it is a point of reference for those interested in an active running/walking life style.
I like the customer service and they way the staff really is interested in your health and getting the right shoes for your feet. They are not snobby and treat each person who comes in the door as an equal.
I think your concept is unique, helpful and is a great service to the community. Saturday was the first time I had been in your store and I was very impressed. I brought my 16 year old son in to purchase shoes after a man at Academy recommended Fleet Feet and why. This is the first time I have left a store feeling so positive about a purchase. You truly care about people and want to fit them with the best footwear possible. You are not pushing a specific brand to make a sale. I have already told several friends and family members about your store's concept and services. I am looking forward to bringing in the rest of my family to be fitted as well as using your service myself.
High quality and honest price.
Everyone is so knowledgable and friendly! I also appreciate that as a plus size woman I have options for technical wear!
TYPE OF SHOES AND SERVICE VERY NICE AND PROFESSIONAL.
You guys will special order my Mizuno shoes. Joel and the gang very helpful. Two locations very nice. Fun group of friends I have made. Close to running trails. Training programs
Good selection. Fair prices. Quality sales staff.
The personalized service. I have high arches so finding proper fitting shoes is a chore. Lance was very patient and helpful. I can't wait to try out my new shoes!!
Sales associate taught me how to put on the CEP compression run socks - that is impressive customer service!
Everyone was awesome. They were so helpful and made sure I had what I needed.
Selection, friendly professional knowledgeable staff.
As a beginning runner, I needed guidance and assistance with everything from the proper shoes to the right apparel. The sales staff was friendly without being pushy, knowledgeable and made me feel so comfortable. I never felt pressured to buy "the more expensive product," but at the same time was given all pertinent information. I am 56 years old, running for the first time in years and my feet love my new shoes! I am a happy customer, and I highly recommend Fleet Feet!
Like clothing choices and fueling options. Very friendly staff.
well-informed, knowledgeable staff; well-stocked store
Quality products and friendly, knowledgable staff.
I like when staff can really fit shoes well and are well trained.
I appreciate you having walking groups
I like when FF staff knows their products and merchandise. Many are good, some need training