Customer Testimonials
Very fast delivery, and product as described!
Your shop is epic and the service is next level. I will be coming back for May and all work on my bike(s) and my family’s bikes as well as recommending to anyone looking for a shoo in Salem.
Gave me a free tool. Need I say more?
Solid work done on-time
absolutely fantastic bike shop, staff are very knowledgeable and actively participate in road bike culture, talk the talk and walk the walk. i bring my bike in every once in a while and say give it whatever it needs. anything from a post winter cycle-commuting tune up, to an entire rear wheel/spoke blowout replacement.
Daniel Rosen kindly picked up and delivered my bike to my home after its tune-up. The tune up service was completed in a day!
Great variety of bikes to choose from . Frank and Dan are very knowledgeable. You leave there knowing you have a great product and that the staff is ready to service your bike if needed in the future. ------ First name removed O'Donnell
You are always happy to help, even with bikes which were not bought in your store.
Knowledgable, helpful friendly staff
I love to support local business especially when they are so cheerful and accommodating.
All of the staff has been so patient and helpful with my millions of questions.
Great service from knowledgeable mechanics
prompt reliable service
Nice to work with, speedy.
Whether it's the GREAT deal I got on a lightly used Specialized or the magic and life support Conner et al conjure to keep my Fuji running I COUNT ON Salem Cycle to keep me moving. Now if you'd just organize some single senior citizen cycling events I'd be all set and give you an eleven.
Friendly staff, good communicators, reliable and knowledgeable services
Super friendly and efficient.
Quick, efficient and friendly
Thorough bike services. Friendly and knowledgeable staff and ease of scheduling services.
Cool shop. Great location. Nice people. Def a stop next time I’m I town.
Great personal service!
Prompt, friendly, knowledgeable service
Great guys
Great products
Fair prices
What could be better?
Friendly and efficient staff. Local.
Very helpful and knowledgeable staff.
Service is excellent.
Everything; service, knowledge, friendliness, timeliness.
The workers at Marblehead Cycle were very professional and listened to my needs for my bicycle repairs/tune up. They called and asked me about what they were going to do and gave me correct cost estimates. Also said that since the bike was tested on a stand (not on the road..it being winter), that if there are problems in the spring, they would do minor tweaks for free.
Did an awesome job.
No doubt, would highly recommend.

How they brought my bike back from the dead. :-)