Customer Testimonials
Great service and really nice guys!
I went in Saturday 3/26/2022 met with Connor. He suggested a bike that would fit my bike riding and usage and I took it for a test ride and came back to buy the bike. Connor found me the same bike, different color on sales and I saved $187.00. I've always had good experience with Salem Cycle.
Thanks you Connor!!
Best,
First name removed
Excellent service, friendly and knowledgeable staff. Just on expensive side.
very helpful and fixed my gears quickly
Product aimed towards inexpensive short term solution will return for large expense shopping later this spring
Parts I needed were in stock. Staff very knowledgeable. Great to have quality cycling resource in Sale.
STAFF IS PATIENT, KNOWLEDGEABLE ,COURTEOUS AND PROFESSIONAL.PRODUCTS ARE QUALITY AND BACKED UP WITH GREAT SERVICE.
Me like bike
Prompt, polite, and overall great service!
Very personable attentive customer service. Even though they were busy working on bikes they made sure to greet me and my son right away. It was my first time being into the store - I went twice in one day.
There's a good selection of products, the service is great, and the shop is very convenient.
Good customer service, quick turnaround, and friendly
Prompt and honest service
Quick, friendly service
FRANK IS AMAZING!!
Friendly, helpful and knowledgeable service.
Friendly service
It was fast and reliable.
Excellent customer service
Personable knowledgeable staff, good explanation of what repair was needed, prompt completion.
Very helpful, courteous service
Super friendly staff and great turnaround time🤘
Very friendly staff, and extremely helpful. I love my spin shoes!!
We brought our bikes in for tuneups. It was very easy to get an appointment and they were taken care of and returned to us promptly. Great service
Very good service with the purchase of a new bike for my son. They took time to ensure the final delivery was right and made adjustments to ensure a good fit.
Great selection, great prices, and a great staff. I was able to find the perfect bike for my nephew yesterday in minutes thanks to all of JT's help.
Personable and polite
Your staff is the best. I appreciate being able to come in and get parts or have things fixed and talk bikes without being talked down to, which seems to be the exception rather than the rule for LBSs in the area. Before I moved to Salem, I'd do most of my shopping online because of how often I'd get that attitude, but I'm a loyal Salem Cycles customer until I leave the area thanks to how kind everyone is every time I come in. (This goes for both the Salem and Marblehead locations, btw.) Thank you for being awesome!
Engaging personnel - good expectation setting and delivery of info and results.
Awesome people, accurate advice and easy ordering! Quick turnaround on my bike and getting my kids new bikes. A+