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2131 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not sure why I couldn’t use my 90 minute monthly massage from my membership to cover a 60 minute I booked (no 90 minutes were available and I was having some pain). This was disappointing as it would have been my choice to lose the 30 minutes - felt like a way to just charge me more. That said, I love La Vida - well run, great services, very relax, super clean and professional. This one thing just didn’t make sense to me.
Front desk staff is friendly & helpful, and the masseuses are amazing!
Therapists are professional and attentive to client needs.
Sonya was very knowledgeable.
Thank you Alyssa for being a loyal client with us. We appreciate you.
Great atmosphere and caring staff
Hi Cindy, Thank you for the great review ! We hope to service you again !
Personal service
Friendly and professional staff
Friendly staff, wonderful massage therapist, magical massage! Marie G was amazing! I can’t wait to go back.
Great swrvice. Exactly what I wanted.
Hoghly recommend.
Great overall experience!
Kelsey at the front desk is personable and very customer service oriented. Love Mamie and Samantha! They are skilled and professional.
Thank you, Lavida!
Phyllis is wonderful!
Lovely facility, great massages!
Friendly staff and great service!
The low rates, the staff, and the cleanliness of your facility. Keep up the good work ;-)
Very friendly and appointment starts on time no waiting and masseuse listens to what you want
Using a warmer for the oils and possible a blanket over the sheet when getting a massage.
That's a simple request, Lauren. Just ask your therapist to provide you with either or both if they haven't already done so.
Convenient scheduling, friendly and knowledgeable staff
Very relaxing environment and I always have a great experience and leave feeling rejuvenated!!
Great Service and Professional
Nicole, thank you for leaving us this kind review! We are looking forward to seeing you again soon.
Rene was very therapeutic with even offering home exercises to assist with problematic areas
Very professional and relaxing
Randy was fantastic! Best massage I’ve ever had
Thank you for your review! We are so glad to hear that you enjoyed your experience with Randy, and hope to see you again soon!
LaVida Massage of Smithtown is a class establishment! They are welcoming, organized, flexible (massage pun intended!) and I feel well treated and taken care of. Must go!
The simplicity of setting up appointments, coupled with the quality of care you receive, the cost to value ratio is definitely worth it.
Excellent estheticians. They use the best products. They allow plenty of time for the service. The room is very pleasant.My skin felt great afterwards. I’m hooked!
Super friendly staff
Would have loved to hear more about the after care, such as what stretches to focus on.
Deborah was amazing
I recently had a facial and a 60 minute massage. It happened to be on Valentine’s Day. It was exactly what I needed. They are the best!
Convenience. Clean. Professional.