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based on 2579 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved it. Best facial I have ever had!!! I joined the benefits club!! Can’t wait for my next one!!❤️❤️❤️
Easy scheduling, great masseuse and club membership low rate.
I loved the esthetician, Ilona, and how comfortable she made me feel for my first ever Facial. Her personality and background are perfect for the job. Also loved how my face felt and looked afterward. The facility is very nice, comfortable and calming too. I'm going to sign up for the membership!
I have massages and facials at LaVida and I look forward to them both each and every time. Oksana and Sofya are kind, professional and talented and the staff is efficient. I have been so impressed that I have expanded the services I book over the past year.
beautiful calm atmosphere, wonderful professional practitioners
Friendliness of all your staff, cleanliness of lobby and massage rooms. All of my ridiculous questions were answered very thoroughly.
Reception seemed efficient and massage therapist was knowledgeable and effective.
Excellent client service, immaculate facility, great staff and amazing massages!
xxx
They are so pleasant and professional. The atmosphere is calming and clean at LaVida. Emily, the massage therapist was exceptional.
We both loved our massages and really enjoyed that we got what we asked for. Especially with my prenatal massage. There was so much care and attention to detail and I appreciated that so much. We will definitely be coming back to treat ourselves to some more massages in the future :)
The staff is excellent, with Emily making the appointment to Makesha and Tieranie. Fantastic place with fantastic people. I highly recommend their services
Amazing services!
The massage therapist change too often. I feel like as soon as I find one I like they leave.
On Friday I had a terrible experience. I had a massage with Jada. The pressure was perfect. She talked constantly though which isn’t terrible but she’d stop massaging when she’d talk. I didn’t get nearly the amount of actual massage time as usual. Then when she had me flip over, she held the sheet from the end, not the side so I was completely exposed and it was awkward. I will not schedule again with her. I need someone different who has firm pressure. I loved Barron and I’m trying to find my new therapist. I’m possibly going to cancel my membership because I just feel like I’ve had more disappointing massages than great ones.
I am so sorry to hear this. I am having someone reach out to you today.
We had to let the previous therapist go. We have many others that have good pressure that I am sure you will love.
Bekah - Owner
Beautiful facility, excellent staff!
Kelly was axing and talked to me to help me feel more comfortable since it was my first time.
Kate gives me a wonderful, relaxing massage. I'm so glad that she has a new massage table, no more noise or shaking. Also office personnel is great.
My therapist Keith gives me exceptional work. He listens and gives me exactly what my muscles and focus areas néeded. Therapist to therapist I give his work a 10+ Great touch excellent pressure. Keith is my forever therapist to keep I Loooooooooooove his work💕
Friendly staff. Scott is a great massage therapist!!
Good, quiet environment. Personalized treatment. All the therapists I have had so far have been really good.
Debra's massages are the best!
Always feel welcomed and seen by front desk. Massage therapists are amazing, in particular Leigh and Marie G. Have belonged to benefit plan for over 10 years—pricing is great!!
Staff is kind, therapists are well trained and facility is clean and well stocked.
Autumn is a wonderful therapist! I was experiencing some lymphatic problems for about a week straight. The morning after she did my lymphatic drainage massage I woke up pain free and feeling so much better! Best experience possible
Liz was amazing
I was running a few minutes late for my session and they were very understanding and accommodating about it. The place was clean and relaxing. The staff was friendly, knowledgeable, and professional.
Every one is welcoming and kind. Keiko and Hope are very knowledgeable and professional.
Love going there. Staff is always great and so is The massage
I look forward to my monthly trips to LaVida. I always feel better when I leave than when I arrived. It's a great addition to my fitness and health routine. All the therapists I've used have been helpful. I recommend Phil in particular as someone who's professional and knows how to deal with those aches and pains you get as you age.
Everything