- Phone: 248.366.4611
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4283 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean and relaxing!
Efficiency, thoroughness and a very noce experience
Price and friendly and excellent massage therapist and welcoming front desk staff.
Marvalene
Stipulations of cancelling my membership we're not explained. I feel like when I emailed about cancelling and then using my sessions, it should have been mentioned beforehand that I would be losing the membership discount. I have been a member for many years so I reminded of these things would have been helpful (can't remember the small print from 10 years ago). Very shady
Dear Rebecca,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
We're using your feedback to make some important changes:
To better train the front desk on how to check out when under the grace period during termination. That was an error on our end and I a m glad you brought it to our attention and we were able to resolve it.
I'm pleased we were able to make things better and look forward to seeing you again soon.
Sincerely,
Edel & Pillar
Owners
810-694-6877
Easy to make an appointment and therapists are always polite.
The massage I had was targeted in the perfect places and the perfect amount of pressure. I left relaxed and feeling great!
Awesome
The massage therapists always customize the session based on what the customer asks for. I've been very pleased with Nina.
Helpful and caring
Love it!!
Jessica is amazing! Friendly staff!!
Thanks for being a long time member of ours, Jo! We look forward to seeing you at your next appt! -Sam
every thing great
First time. Joe was masseuse and it was wonderful. He was excellent , reception was smooth and welcoming and experience was wonderful!
Always friendly and accomod
The 90 min full body massage ave me big relief!
I love the massages I receive from Tamela and also Yong.
Friendly front desk staff
Karen Bleakman gives an amazing message
Professional yet personal
Very professional and friendly staff. Calm and serene atmosphere. Services top notch.
Skilled and well versed team
Ambiance
Most clean and serene
Hi Arooj! Thank you for the review and rating about your visit with us and your massage with Laura - she works here so many days but still gets booked up with clients who love her :). She and the rest of the team are definitely excellent and we make sure that's the case through our in-house training and mentoring program, so while every MT has different styles and specialties, whoever you choose or we suggest is able to serve you and get you the best therapeutic results. See you again soon! :) -Umang (owner)
Front desk ladies were friendly and welcoming. Cole did a wonderful job with my massage. He’s so thoughtful and seems to care about his clients.
Very professional. Clean facility
Friendly clean atmosphere. Not something you see all the time. Impressed
great massage, it definitely helped me to re-energize and feel fresh again
There is nothing not to like the professionalism is top-notch the expertise is top-notch, and the atmosphere is just wonderful
I like the spa atmosphere. The lighting, the music, the peacefulness of it. The staff is great; pleasant and friendly and the massage was wonderful!
My facial from Olivia was amazing! I left feeling super relaxed and my skin was glowing! Would totally recommend and will be back.
It was a wonderful massage. Ashley is a master of her craft, and the front desk did a great job of checking me. The Brighton location is so tidy and stylish, can't wait to return for my next massage!
I loved the whole experience. Linda was very personable and did a great and thorough consultation. She know exactly what I needed and did an excellent job.