- Phone: (860) 572-7433
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Customer Testimonials
Wide open clean space, terrific inventory, extremely helpful knowledgeable staff,
Joe directed me towards the perfect accessory, Samantha fixed my bike beautifully and efficiently !! We are fortunate to have this gem right here in Mystic!!
Staff are Helpful and upbeat
Friendly fast service
Super accommodating. I had recently purchased a new bike online, brought it to them to have them check it out/fix a few things and was in and out in 20-30 minutes. Easy going and great people. Highly recommend.
Everything
They helped me get the service on my bike that I needed.
My boyfriend and I came into the store last weekend and each left with a bike, all thanks to the amazing staff! Thank you for being so incredibly friendly, kind and helpful - we realized that you even stayed an hour late to make sure we got all the help we needed! We will definitely be back!
Prompt, friendly and competent
Staff are very friendly and dedicated to their customers. I have brought my bike in without making an appointment before, and they always make time to look at it right away. This is one of the best bike shops I have ever been to due to the great customer service.
Honesty, skills/knowledge, timely
Friendly and courteous staff.
They are clearly the best products and services
Your selection and quality
The staff was very helpful. It is my go to bike shop while vacationing in Mystic.
They always have the basics in stock.
Amazing service. Thank you!
Products, Service and professional staff.
Brought my bike in after snapping my chain and having a package of bad quick links and I was taken care of immediately!
Quick and great service. Very professional and pleasant!
Products and services are great!
Very helpful in showing how to set up bike trainer
The staff is very friendly and knowledgeable!
Service
Really happy with the bike repair for my kid’s bike. Service was prompt, prices fair and my kid is excited to have a working bike.
Mystic Cycle Centre is a community gem!
Quality of the repair was awesome!
The store was really well-organized, with a great selection and the checkout process was very smooth
Friendly atmosphere. Kind professional knowledgeable service. Well done!
Don't know much about product but I do something about costumer service.....and I'll tell ya something
"NAILED IT!!!!!!"
employees are great!

Brought my e-bike in to be properly fitted, including fixing fender and kickstand as well as swapping out the stem to make more comfortable.
Bike mechanic was fabulous. Very friendly and knowledgeable,
I couldn't be more pleased. Will definitely return for service or purchase in the future.