Mystic Cycle Centre
25 Stonington Road
Mystic
CT 06355
United States

Customer Testimonials

Report a concern   September 9, 2023 — Rated 10 out of 10 by B.A.H.M. Mystic Cycle Centre
What do you like about our products and services?

The staff is very knowledgeable and friendly. I needed a new helmet and Ryann was there to assist me with the various selections they had to offer and suggested one for my style of riding.
The color I wanted needed to be ordered, but was in stock at the supplier. It was to take about a week to be delivered to the store. I got a text that it was in in two days. When I went on-line to review the specifications I saw it recently went on sale for $10 less that what I purchased it for at the store. They gave me a store credit for the $10.

I could not be happier with the service.

Report a concern   September 7, 2023 — Rated 10 out of 10 by A.G. Mystic Cycle Centre
What do you like about our products and services?

Personal recognition by staff, remembering your name and your specific biking style/needs/eccentricities is so great and important in our local bike store….it’s so much more that a retail encounter and more of a clan/ cult/family experience….you guys are rocki’n it! Keep up the community energy!

Report a concern   September 7, 2023 — Rated 10 out of 10 by C.D. Mystic Cycle Centre
What do you like about our products and services?

Very accommodating

Report a concern   September 7, 2023 — Rated 10 out of 10 by E.D. Mystic Cycle Centre
What do you like about our products and services?

The team is always friendly and works with you. Great service

Report a concern   September 7, 2023 — Rated 10 out of 10 by S.D. Mystic Cycle Centre
What do you like about our products and services?

Top quality bikes with great service. Had what I wanted in stock.

Report a concern   September 4, 2023 — Rated 10 out of 10 by J.W. Mystic Cycle Centre
What do you like about our products and services?

Great staff 👍

Report a concern   September 4, 2023 — Rated 10 out of 10 by J.H.V. Mystic Cycle Centre
What do you like about our products and services?

Love how friendly everyone is!!

Report a concern   September 3, 2023 — Rated 10 out of 10 by M.C. Mystic Cycle Centre
What do you like about our products and services?

Customer service is A++. Broke one of my pedals on a ride at Bluff Point. Brought my bike by to see if they could address the issue and they did it on the spot. Thanks!!

Report a concern   September 3, 2023 — Rated 10 out of 10 by M.C. Mystic Cycle Centre
What do you like about our products and services?

Very knowledgeable and accommodating

Report a concern   September 3, 2023 — Rated 10 out of 10 by P.S. Mystic Cycle Centre
What do you like about our products and services?

Good service!

Report a concern   September 3, 2023 — Rated 10 out of 10 by M.C. Mystic Cycle Centre
What do you like about our products and services?

Had my bike built there and was a great process. The service of the bike is outstanding - always only do what’s needed and quickly.

Report a concern   September 2, 2023 — Rated 10 out of 10 by J.K. Mystic Cycle Centre
What do you like about our products and services?

excellent customer service, extremely friendly staff

Report a concern   September 2, 2023 — Rated 10 out of 10 by B.A. Mystic Cycle Centre
What do you like about our products and services?

Great bike shop. Very helpful and comfortable place to shop

Report a concern   September 1, 2023 — Rated 10 out of 10 by P.L. Mystic Cycle Centre
What do you like about our products and services?

repairs while I wait

Report a concern   August 31, 2023 — Rated 10 out of 10 by L.O. Mystic Cycle Centre
What do you like about our products and services?

Excellent service.
Excellent quality products

Report a concern   August 30, 2023 — Rated 10 out of 10 by M.M. Mystic Cycle Centre
What do you like about our products and services?

I like supporting my local business, especially when they support me back. Sam is awesome!

Report a concern   August 29, 2023 — Rated 10 out of 10 by C.D. Mystic Cycle Centre
What do you like about our products and services?

I like being being able to walk in with a bike problem and it being addressed on the spot.

Report a concern   August 28, 2023 — Rated 10 out of 10 by L.M. Mystic Cycle Centre
What do you like about our products and services?

You do what I ask!!

Report a concern   August 27, 2023 — Rated 10 out of 10 by J.J. Mystic Cycle Centre
What do you like about our products and services?

On the spot service for minor repairs

Report a concern   August 27, 2023 — Rated 10 out of 10 by R.N. Mystic Cycle Centre
What do you like about our products and services?

Personal attention from employees that care about customer and know biking. Very much appreciated.

Report a concern   August 27, 2023 — Rated 10 out of 10 by R.H. Mystic Cycle Centre
What do you like about our products and services?

Staff very friendly and knowledgeable

Report a concern   August 25, 2023 — Rated 10 out of 10 by E.K. Mystic Cycle Centre
What do you like about our products and services?

Mike fixed my bike tire. He was very helpful and friendly. You guys will always get my money for bike supplies. You cost more and well worth it. Will buy and e bike from you soon

Report a concern   August 25, 2023 — Rated 10 out of 10 by D.M. Mystic Cycle Centre
What do you like about our products and services?

Patient, informative, not condescending.

Report a concern   August 24, 2023 — Rated 10 out of 10 by D.L. Mystic Cycle Centre
What do you like about our products and services?

Your staff did a wonderful job very polite very helpful and very efficient. Thank you again.

Report a concern   August 24, 2023 — Rated 10 out of 10 by S.K. Mystic Cycle Centre
What do you like about our products and services?

Awesome….,!

Report a concern   August 21, 2023 — Rated 10 out of 10 by G.R. Mystic Cycle Centre
What do you like about our products and services?

Exactly what I wanted at the right price. Drove 1 hour to pick up my bicycle.

Report a concern   August 21, 2023 — Rated 10 out of 10 by S.O. Mystic Cycle Centre
What do you like about our products and services?

Fantastic shop to deal with. Upon entering the store, you get the feeling like they aren’t so much interested in making a sale, as they are a group of super friendly bike enthusiasts who just want you to join the fun. MCC takes the time to discuss what you are looking for, then makes suggestions based on hands on experience of what would work best for you….the goal being that you are fitted into the perfect setup that makes biking so much fun that you can’t wait to get out and ride! Forget about choosing a bike brand. Choose instead the right shop and you will lose all the “Did I make the right choice”? anxiety and focus on the fun.

Report a concern   August 21, 2023 — Rated 10 out of 10 by J.L. Mystic Cycle Centre
What do you like about our products and services?

Very friendly service

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.E. Mystic Cycle Centre
What do you like about our products and services?

smart staff, knowledgeable, good space, OK pricing. Nice

Report a concern   August 20, 2023 — Rated 10 out of 10 by B.D. Mystic Cycle Centre
What do you like about our products and services?

thanks to joe for being very helpful and understanding. also thanks to chris for running a great shop keeping everyone happy.


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