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Customer Testimonials
Convenient and great helpful staff
GREAT PEOPLE WHO REMEMBER YOUR NAME!! RARE THING AT MANY RETAILERS ESPECIALLY BIG BOX STORES!!
Good products. Great staff.
Fast professional service
Has all the things I need to keep my bikes going and maintained. The staff is also always welcoming and friendly. Every time I walk in to get something "quick", I end up hanging out for a while and chatting with the staff about our shared interest of biking. This shop makes me love supporting the Local Bike Shops!
The service was very helpful, friendly and courteous.
Very friendly and had what I was looking for.
I called to check on a product before placing order online. Great customer service! And it showed up quickly.
Just not possible to explain how good this team is!
The mechanic who helped me was super nice
Incredibly helpful, professional, consultative, and overall fantastic customer service approach.
very helpful. Bike was easy to order, and employees were very knowledgeable and helpful with additional add-ons and getting it ride-ready.
Very friendly staff with good recommendations regardless of fitness level
Top notch products but more important than that is a great team of top notch people who know how to keep the product performing as it should, and you happily biking!
Thanks for going the extra mile to help me get my new bike fitting well and for keeping the new stems for me. Great friendly, knowledgeable service!
Excellent work
Always the most thorough. Jackson is top notch.
Friendly and knowledgeable staff.
Quick service turn around and explain everything
Very friendly service. My son felt comfortable and was able to choose a bike he really loves.
The most knowledgeable and professional team!!!
You have a good selection of biking merchandise, your staff is happy, informed and helpful. The service department is knowledgeable and work is top notch.
I just got my bike back from a big tune up with lots of new components installed, and it rides like new! They did a great job tuning up the gear shifting and brakes, I didn't have to make any adjustments afterwards. Very happy!
The team was very helpful, providing expert guidance related to my new Garmin watch. They answered questions, made recommendations based on my needs, and assisted me in selecting the product best suited to me. The entire transaction was infused with genuine concern for my satisfaction. What a pleasure to receive friendly service with a smile and reassurance that the team will be there to provide support each step along the way.
The staff was friendly and knowledgeable.
Workers/Service people very friendly and knowledgable
Easy access to online purchasing since we do not live in CT. We live in PA, and our son is a cadet at the Coast Guard Academy.
Personal service.
Sure I could have ordered an item online recently, but I wanted to support my local community and especially to promote biking by doing so. The shop custom ordered the item I wanted as it was out of stock. I got an email saying it was in and reserved for me to pick up. Easy!
Had exactly what I needed.
Great staff, helpful and informative.