- Phone: (860) 572-7433
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Customer Testimonials
Workers/Service people very friendly and knowledgable
Easy access to online purchasing since we do not live in CT. We live in PA, and our son is a cadet at the Coast Guard Academy.
Personal service.
Sure I could have ordered an item online recently, but I wanted to support my local community and especially to promote biking by doing so. The shop custom ordered the item I wanted as it was out of stock. I got an email saying it was in and reserved for me to pick up. Easy!
Had exactly what I needed.
Tons of products in stock and great customer service!!! Will be back for sure A+
Always a great visit with great service! See you again soon!
Helpful no pressure sales
Great service- very friendly, attentive and knowledgeable. Jake spent a lot of time with us making sure we got the right bike. We never felt pressured or rushed and we ended up with the perfect bike for our son. I will never shop anywhere else-Highly recommend!
Staff is helpful, very knowledgeable and relaxed. Considerable breadth and depth of cycling products and occasional sales.
Super helpful and knowledgeable staff. Willing to listen to your needs and help you find exactly what you're looking for without forcing any kind of pushy sales approach on you.
First time visiting Mystic Cycle Centre was extremely positive. Spacious, welcoming interior nicely laid out and we were warmly greeted upon arrival.
Found exactly what I needed with help from knowledgeable staff. Will definitely spread the word of my experience and will absolutely return for any cycling needs.
Super friendly folks, quick and easy service/scheduling/communication.
I had a 22 year old Cannondale practically rebuilt in February and it is like brand new again! I love it!
Pleasant staff. Quick service.
The team is so helpful!!!! And kind!!!!
Quick and effective.
Super knowledgeabl (and quite friendly) staff differentiate this shop - highly recommended!
Ryan was very helpful in helping me select and outfit my new bike. Thanks a lot, Dave
Love the customer service. They are very helpful
Excellent service and advice about e-bikes
Great staff!
Products - Always the best.
Services - Match my needs/riding style. Service team is always great at explaining things as well as providing excellent updates as needed as a job progresses.
Timely service and good value for the price
Very happy with the new mounain bike purchase from Mystic Cycle center. Very helpful and friendly staff.
Good discussion and good advice.
Excellent feedback and communications.
Also really appreciated the 20% discount on all types of accessories after a bike purchase. That was unexpected. Most other places offer that only on limited accessories like helmets, pads or maybe pedals.
Reliable service, friendly
Helpful staff
Everyone is so knowledgeable and fun to talk with.

The staff was friendly and knowledgeable.