Guest Testimonials

Very quick pick up and drop off, cheaper than my previous parking choice

Quick check in and out with no problems

I am grateful to have your services available. For a weeklong trip, I can store my car in a safe place, have a relatively quick drop off at the airport as well as being picked up. This is at a decent price as long as I plan and place the order early. Drivers are always friendly as well as staff.
My car has a tire that may have a slow leak. Fortunately, it was not a problem with my recent trip. But I'm confident that if it was a problem, your staff would have been able to assist, at least with a AAA visit had my tire gone flat.

I will be using your service again on my next trip!

Curtious drivers

The ease of parking and shuttle pick up with ride to the airport.

Convenient for those of us who live on the Illinois side of the river.

The Parking Spot 3 was great! We came home to a car with a dead battery. The office came out in a few minutes and charged us up. We were on our way. Thanks for the parking spot and the excellent service!! Thanks!!

Very easy to park, close to airport. When returning, access to bus is a little confusing, but manageable.

easy access ..the shuttle is there very quickly.. comfortable

Quick shuttle bus!

It’s clean and convenient, and the shuttle drivers are very helpful.

Very easy to park here. The staff are always courteous.

Great spot to park. Easy access.

Ease of use, plentiful shuttles, great customer care.

The team there is very friendly and helpful. Drivers take make sure you're taken care of and either get to the airport or return to your car as efficiently as possible.

Easy to reserve. Fast transportation to and from airport. Reasonable prices.

Well organized. Great drivers. Short wait times.

This was the first time we used THE SPOT so we were unsure of how it worked. but overall, we were extremely pleased with how our reservation went, the extension we requested and received and the response we received to all. we will DEFINITELY use THE SPOT on a regular basis!!! all employees were super friendly, professional and courteous! a very pleasant experience!

Always feel safe
Drivers always pleasant
Had a dead battery upon return recently-staff helped me get on my way.

Convenient, fast service

Easy
Convenient
Accessible

The driver was so friendly and very quick which was nice

We have always over the years had a great experience with how we are taken and picked up both. And the people at the booth are so friendly too! This last time when we were heading out the man at the booth also gave us a bottle of water for our trip home. Great place!

Reginald was polite. He was concerned about my experience. He listened and empathize with my situation. He offered a resolution. I appreciate his concern with my grievance and his attentiveness and response.

Faster and friendly

Convenient, safe , drivers are very polite

Friendly drivers

Convenient and reasonably priced.

Fast pick up and driver both ways was excellent.

The service is professional and pm point
I love the shuttle service the covered parking the free car wash coupons.