Guest Testimonials

It is very convenient to get to, my vehicle is safe and it never takes me more than 15 minutes from the time I park to the time I get dropped off at Sky Harbor Airport,

Easy, economical, 24 hour shuttles.

I think the whole operation is run well. BUT my visit last week I waited 30 minutes to get picked up on the way out. Then the driver went up an down 4 rows until he had a full Bus. I wasn’t the only one a little upset about it.

Fast easy and affordable

Convenient, safe, affordable, friendly staff. Nice to be able to avoid driving in airport traffic!

Convenience. Having a bus running every 7-10 minutes all day and night is awesome!
Love field is so much better than going to DFW.

I liked the staff in the booth at the entrance. They were helpful and communicated well. I liked the driver that took me to the airport and from the airport. They were prompt and helped me with my suitecase

Valet! The outdoor team and shuttle drivers are amazing. The inside staff that confirms your reservation aren't the friendliest but everything else is excellent.

Convenience

Service is great and your drivers go above and beyond.

I would still love it if you could deliver on a fast exit (touchless). Although I have this configured on my profile, and I only have one active method of payment, I still have to touch the screen twice - once to confirm my credit card and again to confirm I don't have any additional discounts.

Thanks for listening

I love the ease of The Parking spot, It is our go to spot.

The Parking Spot is very close to Bush Airport and the shuttles are available often. The only thing I don't like is you wind up paying a full day fee if you go over your estimated pick up time. My flight was delayed and I picked up my vehicle two hours after my pick up estimate and I was charged for a full day.

EASE OF USE

Friendly quick service

Easy and fad deliver and puckup

Using the parking spot is a seamless easy experience with friendly staff that get you to the airport in a timely fashion.

Fabulous service from pick-up to airport and pick-up at the end of the trip. They loaded luggage while we waited in our car. The unloaded at the terminal. And did the same when we returned! Waited about 2-3 minutes to be picked up from the airport compared to a full hour with Economy Parking. Spot is SO worth the extra money!

you do what you say will do

Very convenient and the shuttles get you to and from the airport quickly!

Friendly staff; convenient drop off and pickup.

1. Courteous, helpful drivers and staff.
2. Convenient lot location off freeway and near the airport. Easy to get in and out.
3. Easy to use advance online reservation and payment.

It’s very easy to navigate, and everyone is really nice.

Efficiency and courtesy with your team

The cost is the most important factor. Lot 1 is very close and the trip on the shuttle is no longer than walking from B Lot to the terminal. I love that the driver puts my luggage in the trunk of my car. Glad to have this option at DAL.

love it

Reliable and safe!

The people that are at the site and the drivers that operate the shuttle bus are always so helpful and friendly.

The pickup and drop-off at our car. It's very convenient. Also the drivers are friendly and helpful. Plus the rates and the opportunity to earn free parking is an added incentive.

My car battery was dead. You had the equipment to jump start it. I appreciate that so much. I was out of there is no time. I did get the battery replaced. Thank you staff!!!

So convenient and takes the stress off to know a yellow bus will be coming soon. The drivers are all wonderful.

Only issue I had was that it was not clear when I arrived that I had to go upstairs to departures to get to the 'red' sign, and even when I did get upstairs, I could not find the 'red' sign and walked a long distance - the wrong way.

I knew to look for you with the hotel shuttles, but signage was really poor - not your fault, but maybe you need to ask the airport to be better about this....Their map was really hard to understand.

Possibly you mentioned this when I made my reservation online, but I did not see anything to remind me.