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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, courteous and knowledgeable.
The expert and very courteous people.😃
Honest, on time, clear repair recommendations. All around great service experience.
Customer Service rep was very kind, Service Tech was very knowledgeable & arrived in the scheduled window we were given. Very happy with the service all around so far!
What is not to like.
Came out in October to do furnace and AC tune-up.
Called by Standard Heating & AC to complete AC tune-up, where on the phone I questioned how much it would cost, and was told I had already paid for it last October 8. When technician arrived to do AC tune-up, he said I would need to pay around $159 for this AC tune-up. He said the price was so high because I had already had it tune-up last October. Why would I have it tuned up in October, and want it done again in June? Why had Standard Heating & AC called to finish the AC, if it had been done in Oct?
Chris was very complete in his check up of air and furnace.
Great service, great prices, honest
Your people are friendly, knowledgeable and helpful. The service is always good.
Thank you.
Roy Last name removed.
The people who service my HVAC are friendly, considerate.
Clean, courteous, professional, knowledgeable, 1st. rate organization.
The service men come on time, are polite and informative, and fix whatever is wrong usually on the first visit.
Greg is outstanding in every way.
Easy scheduling. Promptness. Friendly, knowledgeable people. Good communication. Clear billing/pricing.
Well organized operation, good follow-up on maintenance, and professional service personnel.
Polite knowledgeable
Low prices no hassle and fast efficient service!
Timely, polite, knowledgeable, etc. etc.
Reliable and friendly
Offer to clean the dryer vent.
I appreciated getting same day service on my air conditioner. The repairman, Jeremy was very courteous and very thorough
Jeff was fantastic! We just moved into this house six months ago. He thoroughly explained what was needed to bring the system up to snuff and showed us how to take care of it.
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We enjoyed his humor and attitude ... and hope he is available for all our seasonal maintenance.
First name removed & Dan Last name removed
Seth!!!! He does such a great job for us.
Cost and service technicians.
Friendly & Professional
Professional, efficient, very responsive and respectful.. Took all the time needed to explain things to us.
Very polite, efficient, the technician was a good communicator and answered all our questions.
Very courteous and friendly technician.
Knowledge able and explained the work he had done. Was fair with pricing.
Courtesy, knowledge, thorough
You didn't disappoint. I don't like the changes made to the maintenance program, but appreciate your people enough to have continued with the company.