Customer Testimonials
Downcast keeps my tank supplied... Delivery is done timely and efficient manner.
Prompt, timely & knowledgeable serviceman
dependability, promptness
I am happy with the service. It is as prompt as possible. I also am pleased with the people who man the phone calls. They are always helpful. I do not like the confusing new billing. I have had to call to clarify for both myself and my 94 year old mother.
Thank you for allowing me to give my opinion.
Your staff is excellent.
Excellent customer service!
Downeast office staff is always thoughtful and accommodating. Thank you!
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thank you!
Good people to relate to. Service dept. really helpful.
Tnx
Staff is always very nice!
Very quick and responsive on the recent gas leak issue I had.
The quick turnaround on my request and reliability of delivery.
Easy to deal with.
yes
Helpful, great communication and professionalism.
People in the field are so service friendly, it is like family when they show up!
Heating oil and propane from same vendor…makes it easy!
Professional and courteous
I’ve had Downeast for over 20 years and have no complaints!
I have done business with this company for many years . If I have any questions they are always helpful and respectful ,
We are seasonal and feel comfortable that you will oversee our deliveries as needed.
Carolyn Dobson
Good service, good customer service response time, fair pricing for product and service contract
excellent on phone with questions- use yearly contract with cleaning service-very professional
Your staff if professional and pleasant and doesn’t mind questions
Maureen is amazing and super helpful!
Prompt attention to safety issue. Great response and service from Tyler.
Very thorough in their assessment of our system.
Great price and service!
The gentleman who came to do the repairs to our furnace was very professional and completed the repair rapidly. Much appreciated.
Jeff McMullin was incredibly helpful and knowledgeable through our boiler project to replace fuel oil with propane for heat and hot water. Downeast Energy is very responsive to questions and did everything they said they would do on time. Very pleased with their work and professionalism.
Prompt service when my furnace malfunctioned. Helpful person on the phone. Did not have to navigate a lengthy phone menu to get the help I needed.
Repair man was professional, knowledgeable and explained my furnace problem in terms I could understand. Great service.
It is nice to have fuel plans with one company