Customer Testimonials
Prompt, reliable service and. Fair price.
Fair, affordable, consistent
Excellent customer service
I love your caring service.
prompt response
The helpful people (Nicole, Jeffery, and the delivery driver), the pricing, the incentives, and knowing that I'm dealing with a large company that will make sure I never run out of propane.
Good service!
Prompt, courteous service. Easy payment options.
Elaine Motley was so helpful & efficient. She is the best & a pleasure to work with.
Both service technicians who have had to visit lately have been very professional, courteous, friendly, and efficient, working around issues in our home that could have been frustrating or annoying. Both situations were resolved, thanks to their skills and good work.
Reliable and efficient.
Always dependable and responsive. Staff and delivery people are great!
Friendly prompt service
Your customer service is great.
The delivery guy was friendly and professional.
Service men resolved the issue.
Waiting for parts from California took two weeks. I WOULD RECOMMEND OVER-NIGHT DELIVERY.
Two weeks without hot water, wasn't COOL.
Automatic refills and date discount
Always a quick and friendly response to my calls, and by a real person!
Downeast has always been there for me, both in boiler installation/maintenance and fuel delivery.
Promp and reliable service
Quick responses to any issues.
Service is good both Customers and Service Techs. Budget payments are great to do.
You're reliable and whenever I came into the office (pre "pandemic"), I was always treated with courtesy and friendliness.
Been with Downeast for 35 years....Never a complaint about them!
Prompt service and good people
You’re dependable and I appreciate that.
Ladies in the office are very kind and have great customer care
You were quick to respond and deliver .
Prompt care - u show up when i need help!
Communication about special pricing for current customers could improve. Service is great.