Customer Testimonials
People in the field are so service friendly, it is like family when they show up!
Heating oil and propane from same vendor…makes it easy!
Professional and courteous
I’ve had Downeast for over 20 years and have no complaints!
I have done business with this company for many years . If I have any questions they are always helpful and respectful ,
We are seasonal and feel comfortable that you will oversee our deliveries as needed.
Carolyn Dobson
Good service, good customer service response time, fair pricing for product and service contract
excellent on phone with questions- use yearly contract with cleaning service-very professional
Your staff if professional and pleasant and doesn’t mind questions
Maureen is amazing and super helpful!
Prompt attention to safety issue. Great response and service from Tyler.
Very thorough in their assessment of our system.
Great price and service!
The gentleman who came to do the repairs to our furnace was very professional and completed the repair rapidly. Much appreciated.
Jeff McMullin was incredibly helpful and knowledgeable through our boiler project to replace fuel oil with propane for heat and hot water. Downeast Energy is very responsive to questions and did everything they said they would do on time. Very pleased with their work and professionalism.
Prompt service when my furnace malfunctioned. Helpful person on the phone. Did not have to navigate a lengthy phone menu to get the help I needed.
Repair man was professional, knowledgeable and explained my furnace problem in terms I could understand. Great service.
No fuss. There befor you need them.
Excellent customer service
Great customer service and prompt delivery
Always on time and fast. Never had a problem.
Downeast went above and beyond to make sure I could get propane
Fast
We like the service we receive and urgency when we need help.
I like that I never run out of propane.
Down East has always been available when needed. Workers are prompt, professional and always pleasant. It is comforting to know you are there to help your customers.
Top quality
Prompt service, great customer service
CUSTOMER CARE
You have been always responsive to our heating needs.
Your technicians are very knowledgeable, professional and courteous.
Thank you as it makes our winters less stressful.
Helpful, great communication and professionalism.